People Lead

Job content

People Lead RoleWe understand the importance of creating a remarkable culture through our highly valued people proposition. Our People Leads (PL) are critical to bringing this culture to life for the Business Unit (BU) they support.The PL is part of the BU Management team. They are responsible for embedding our culture, looking after the wellbeing of our ANDis and supporting their growth and development, alongside the operational activities associated with all the people in the BU.For our Club BUs the PL is responsible for the operational aspects of circa 90 ANDis for a fully scaled club.ResponsibilitiesPeople management

• Support the BU Lead and BU management team in people related activities, proactively providing guidance and expertise to deal with questions and issues as they arise
• Undertake the administrative and operational people/HR processes for the ANDis in the BU
• Support the needs of the ANDis balancing this with the commercial needs of the BU, using their judgement and experience to provide appropriate support, challenge and decision making
• Ensure the people operations activities of the BU are consistent with our club playbook and AND company governance
• Engage the Hub PL on more complex or senior level people matters, seeking support and guidance where appropriate

ANDi well-being & engagement

• Promoting our culture, fostering happiness and engagement in their BU. Ensuring people are developing in their careers and enjoying their time at AND
• Track an overall ‘pulse’ of people engagement across the BU, spotting trends and patterns, working with the BU management team to proactively take action as needed
• Interpret and evaluate engagement feedback (e.g. illume surveys, exit interviews) to identify actions to enhance engagement across the BU
• Enable ANDi engagement events (Club/Action Days, FF) ensuring level and quality of events are informative, fun and engaging
• Build a highly engaged and connected People Champion community in the BU to support and promote wellbeing and engagement initiatives

ANDi career support & growth

• Manage the performance and development process and associated activities in the BU
• Organise and run Career Scrum Teams (or equivalent process) and progression/levelling process
• Coach and support Squad/Team Leads in development & support of their ANDis
• Perform an active role in scheduling decisions for ANDi’s providing input and support to Squad Leads
• Partnering with BU lead to support and nurture the careers of the BU’s leadership team, including providing insight and input into roles that should be considered in other parts of the business through our mobility programme

Landing new ANDis in the BU

• Ensure new ANDis joining the BU are set-up for success, BU and squad/team specific on-boarding activities are planned, ready for new joiners to arrive
• Work with the On-boarding team to provide/collate required information for them to successfully land in the BU

Support people change initiatives

• Work with the BU Lead to plan, communicate and implement people related changes effectively across the BU
• Collaborate with The Link (P&PC team) on supporting the implementation of People related projects within their BU

People data management

• Ensure all people related data is kept up to date and regularly maintained across our systems, primarily Luna
• Work closely with payroll team to make sure pension, payroll, contracts and other HR administration updates all happen on time

Skills & ExperienceMust-haves

• Experience of operating at a level where you can naturally guide and advise BU management teams in all aspects of people management
• Demonstrable experience of driving high levels of people engagement ,
• Technical HR knowledge, experience and know-how, including basic knowledge of country specific employment law and its application in an HR context
• Experience of supporting the development of careers through providing guidance, honest feedback and identifying the right opportunities for growth
• Working under pressure and on sensitive matters, balancing legal, governance, commercial and individual ANDIs needs

Nice To Haves

• Passion & appetite for creating and promoting a happy and highly engaged working environments
• Commercial awareness and appreciation, to be able to balance and take into account the needs of the business with the needs of individuals
• Ability to apply balance and good judgement particularly in the application of HR policies and principles
• A desire to work within a fast paced environment.
• Resourceful and able to handle multiple tasks and changing priorities
• Confident in interacting with all levels and cultures with various work styles
• Professionalism and a respect for confidentiality and discretion.
• Empathy and emotional intelligence.
• Ability to communicate effectively with people both in person and in writing.
• A positive, can-do attitude focused on solutions and a constant drive for improvement; with calm attitude in challenging situations.
• Ability to work closely and engage with remote teams.