Job type: Part-time, Permanent

Salary: £20,330 - £21,777 a year

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Job content

Job overview

An exciting opportunity has arisen for a permanent part-time Patient Pathway Administrator to join the Department of Spinal Surgery, based at Queen’s Medical Centre, Nottingham.

As part of a team you will be responsible for the audio typing and transcription of clinical correspondence for the spinal team. You will need to ensure all clinical correspondence is typed and processed within specified timescales and that outcomes are recorded correctly. You will also be supporting the Specialty PAs in the management of the RTT pathways.


Main duties of the job

You will need to be a fast and accurate audio typist with a sound knowledge of medical terminology, preferably having previously worked within a hospital or healthcare setting. You will also be able to prioritise your workload with constantly changing demands to meet agreed deadlines.

You will be a conscientious and enthusiastic team player with excellent organisational and communication skills and a good understanding of current NHS 18 week Referral to Treatment. You will need to be able to demonstrate a clear understanding of confidentiality issues, able to understand and accurately convey verbal and written information and be able to remain calm under pressure.

You will ideally have RSA III word processing or equivalent, be educated to GCSE standard and have experience in the use of computer systems including Microsoft packages and ideally Winscribe, Medway PAS and NOTIS.

Working for our organisation

The successful candidate will work within the Department of Spinal Surgery, providing a range of administrative support across the whole of this very busy service.

We are a team who are passionate about delivering high quality patient care and are working hard to provide this in light of current COVID challenges. We are looking for someone who has a strong work ethic and is motivated to learn and continuously improve.

Detailed job description and main responsibilities

Please see Job Description and Person Specification for full details.

Summary of main responsibilities:

  • Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.
  • Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.
  • Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
  • Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.
  • Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
  • To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway
  • Ensure RTT patient data quality is accurate at all times
  • Adapt a flexible attitude to meet the needs of the service, taking into consideration each department’s unique specialty and the subsequent requirements of such specialist services.
  • Provide cover for Patient Pathway Administrator colleagues during times of sickness and annual leave.
  • Promote an open friendly working environment

Person specification

Training & Qualifications

Essential criteria
  • RSA III Word Processing or equivalent experience
  • 5 GCSEs or equivalent C or above - must include English
  • Computer literate to ECDL standard or equivalent.
Desirable criteria
  • NVQ level 3 or equivalent

Experience

Essential criteria
  • Experience of audio typing
  • Proven admin experience
Desirable criteria
  • Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis.
  • Medical Terminology

Communication

Essential criteria
  • Uses correct grammar and spelling
  • Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
  • Demonstrates understanding of the importance of confidentiality
  • Demonstrable experience of working as part of a team
Desirable criteria
  • Shows willingness to be flexible/open to new ideas and ways of working

Analytical and Judgement

Essential criteria
  • Able to use judgement to make decisions in order to solve problems / enquiries
  • Able to complete tasks using own initiative
  • Works in line with standard procedures

Planning and organisation

Essential criteria
  • Can work to prescribed deadlines and targets
  • Able to plan and organise own time

Physical skills

Essential criteria
  • Frequent use of VDU equipment
  • Able to sit at a keyboard for prolonged period

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.

Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application

Salary: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements

ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

  • Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Departmentconfidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
  • Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£45 for enhanced and £28 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
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Deadline: 12-07-2024

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