Paralegal - Clinical Negligence

An opportunity has arisen for a Paralegal to join our Clinical Negligence department at our Cardiff office.

The Clinical Negligence department represents claimants and their families following poor medical treatment.

The Role

The role will primarily involve working on new and potential instructions and duties will include:

• Taking initial enquiries from prospective claimants via the telephone
• Providing detailed accounts of the enquiries to Partners; highlighting anything that they feel may be pertinent to the claim
• Interviewing clients and preparing statements
• Updating clients as to progress of their claims
• Drafting initial letters of advice or advising why we are unable to proceed with the matter
• Reviewing medical records and potentially preparing bundles of medical records including indexing the records
• Liaising with experts and clients to arrange conferences
• Assisting solicitors within the group in all procedures, including instructing counsel and issuing and pursuing court proceedings.
• Preparing complaints to medical organisation and considering responses to complaints.
• Attending court and conferences with counsel

The successful individual will have exceptional telephone skills and an empathetic approach with clients, as a large part of the day will be spent liaising with them via the telephone. They will be astute and be able to highlight any significant points of interest to their supervisor. The ability to instill confidence in both external and internal clients is paramount.

This role would ideally suit candidates who have a law degree, LPC graduate, or similar but we are also willing to consider candidates who have medical knowledge and a strong administrative background.

An understanding of the litigation process is desirable but not essential.

Life at Hugh James

Although our workforce has grown to more than 500, we have retained and nurtured a unique culture which is based on hard work, exceptional talent, ambition, empathy, innovation and good humour. It is those qualities that have helped us grow the business to where we stand today.

Key to our growth strategy to date has been the recruitment and development of great people. This will remain the case as we look forward to the years ahead. Life at Hugh James is vibrant and full of opportunities.

Our culture is friendly and collegiate, but we maintain the professional atmosphere you would expect from a modern, leading law firm. All our staff have access to industry-leading training and mentoring to ensure they reach their potential.

Hugh James is an equal opportunities and disability confident committed employer.