PACS Support Officer

Job overview

An exciting opportunity is available for an enthusiastic individual to join the Radiology PACS (Picture Archiving and Communication System) Team at NUH. We are looking for someone who is highly motivated to help deliver an efficient PACS service to the Trust. This is a permanent post working in an interesting and expanding team.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

The PACS Support Officer role in Radiology is a key post in ensuring digital images are available to clinicians across the Trust in a timely manner. The PACS Support Officer will assist in the day to day operational activity of the PACS service and in addition, will work in clinical areas to resolve problems, and ensure that PACS users gain the maximum possible benefit from the system.

The post holder will support the PACS Manager and Deputy PACS Manager in liaising with those responsible for ICT systems within the radiology department and the Trust.

This is a non-clinical post, where the emphasis lies with providing support within Radiology and Trust wide. The successful post holder will have administration experience ideally in the NHS, social care or health related setting. You will be able to demonstrate initiative and problem solving skills and should enjoy working in a fast paced environment, prioritising your own workload and achieving deadlines.

Working for our organisation

Nottingham University Hospitals is now one of the biggest and busiest acute Trusts in England. The Trust is made up of Queen’s Medical Centre, Nottingham City Hospital and Ropewalk House.

We have an important contribution to make to life in Nottingham and the wider region and we take this responsibility seriously. With 15,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation. We have a budget of just under £1billion, 90 wards and 1,700 beds across three main sites: QMC, City Hospital and Ropewalk House. We deliver district general services to 2.5m residents of Nottingham, Nottinghamshire and its surrounding communities. We have a national and international reputation for many of our specialist services, including stroke, renal, neurosciences, cancer services and trauma. NUH plays a vital role in the education and training of doctors, nurses and other healthcare professionals.

Nottingham is a vibrant University City and we are offering an opportunity to join our friendly and welcoming PACS team in the Radiology Department. We are seeking an enthusiastic and highly motivated individual with excellent interpersonal and organisational skills. If you are looking to work in a diverse and stimulating environment, this is the place for you.

Detailed job description and main responsibilities

The main responsibilities are:

To assist with importing images onto the PACS system and ensure that patient images are entered accurately on to PACS for review by clinicians.

To manage the housekeeping of PACS data and monitor and improve data quality to ensure aspects of risk are managed.

To analyse and interpret malfunctions to hardware and software with recommendations for correction where possible.

The PACS Support Officer will also assist in offering technical support to Radiology colleagues and assist with the provision of general IT support as required within the remit of the role to the Radiology Department.

The successful candidate will use their own initiative to organise workloads within defined deadlines facilitating clear communications to a wide range of individuals.

The post holder will be required to travel between the QMC and City Campuses in Nottingham and on occasion travel off site to other Health Service Organisations and external Suppliers.

In undertaking this role, the employee is expected to conduct themselves professionally and courteously at all times, consistent with and actively supporting the Trust values which are listed
below.