Operations Support Manager

Job content

Be An Essential Part Of Everyday Life

Position: Operations Support Manager

Location: Daventry

Contract Type: Permanent (Full-Time)

Closing Date: Sunday 11th June 2023

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you’re looking for change, and you’re ready to make changes … we’re looking for you.

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, “Best Place to Work.”

We have an exciting opportunity for an Operations Support Manager, to maximise the performance of depot operations to meet client and DHL requirements through effective direction, resource planning, meaningful and regular communication at all levels, and ongoing training and development as required.

If this sounds like a team you’d like to join … keep reading.

We make promises to our customers, and we’ll make promises to you too. The key responsibilities in this role include;

• Manage operational performance, resource, and workload planning on shift to achieve agreed KPI’s on productivity, quality, and cost
• Personally develop and drive continuous improvement activities and ensure that all change programmes are fully embedded.
• Support, develop and performance manage the operational management team to drive a high-performance culture
• Manage operational cost budget and identify cost saving opportunities where appropriate
• Ensure that SOP’s, SSOW and company policies and processes are being always adhered
• Accountable for delivering a safe, high quality, and customer focused service
• Building and maintaining effective working relationships with Trade Union or other colleague representation bodies
  
  

You won’t find another job like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:

Requirements:

• Experience of working within a supply chain environment and leading teams in a logistics / warehousing environment - Essential
• Demonstrable record of leading change management projects with particular focus on site culture and using Process Improvement techniques, CAPA etc to resolve operational issues
• Self-motivated individual able to demonstrate ability to work effectively as part of a team as well as on own initiative
• Clear record of building and developing teams, driving high performance, and engaging with colleagues at all levels
• Project management (PM101, Prince2) - desirable
• Initiative Champion / PIA trained (DMAIC) - desirable
  
  

What will you get in return?

As a DHL employee you’ll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, cycle to work scheme and financial education. You and your family can access our benefits portal on the go, with hundreds of retail and lifestyle discounts including affordable refurbished and recycled technology and services such as free mortgage and Will advice. We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more are hosted on our Benefits platform which you will have access as a DHL Employee.

What you’ll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.