Multi Skilled Night Auditor (Duplicate)

☞ The Mercure Bournemouth Queens Hotel & Spa

View: 104

Update day: 07-05-2024

Location: London

Category: PG / PB / Reception Restaurant / Hotel / Tourism Serving / Cleaner / Maids

Industry: Hotels Resorts

Job type: Permanent

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Job content

Job Description

We are looking for an energetic night auditor to join our dynamic team of talents. Providing a warm welcome and anticipating guests needs will come as second nature to you, as will be your impressive multi-tasking skills.

What you will be doing:

  • Ensuring all guests are attended to promptly and efficiently in the most professional way and without delay;
  • Check hotel guests in and out and assist with luggage when required;
  • Serve food and liquor to company standards;
  • Ensure all revenue is correctly charged and monies are securely kept;
  • End of day reports, banking and other admin tasks;
  • Actioning of early morning calls at the time specified and to the standards laid down;
  • Carry out the minimum of 2 security checks at regular intervals with special emphasis on security, fire and safety;
  • Cleaning of areas as requested, removal of all trays, glasses from public areas, bedroom corridors as necessary;
  • Prepare breakfast before finishing the shift;
  • Setting up meeting rooms as requested;
  • To attend all relevant training as and when required;
  • To show willingness to take on additional responsibilities when necessary.

Work Experience
  • Previous hotel experience preferred;
  • Knowledge of using computer and hotel based applications;
  • Fluent in English;
  • Problem Solver;
  • Ensure that the guests are completely satisfied at every stage of their stay with us, from check-in to check-out;
  • Confident and Fit to work at nights;
  • End of day reports, banking and other admin tasks;
  • Keep reception area clean & tidy;

Benefits
  • Attractive Bonus Scheme;
  • Discount card to be used in Accor hotels worldwide (Accor Bienvenue Card);
  • Complimentary stays in UK hotels (Bonus Breaks - subject to T&C);
  • Meals while on duty;
  • Career growth;
  • Recommend a friend scheme;
  • Employee Advisory Service.
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Deadline: 21-06-2024

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