Manager, Hotel Operations Assurance & Administration

☞ Carnival Cruise Line

View: 108

Update day: 01-06-2024

Location: Southampton South East

Category: Restaurant / Hotel / Tourism

Industry: Hotel Travel Accommodation

Loading ...

Job content

Job Description


We are back in business! It’s been a tough 18 months but with Iona now in service creating unforgetting holiday happiness for our guests and Arvia joining the fleet in 2022, there has never been a more exciting time to join Britain’s no.1 cruise line!

Based from our headquarters in Southampton (with the option of finding a balance of time working from home and in our fantastic offices) we are currently looking to recruit a Hotel Assurance & Administration Manager to join our Guest Experience team. This newly created role is a great opportunity to join us on a permanent contract.

The role

Reporting to the Senior Manager (Hotel Operations, Entertainment & Leisure Delivery) working in an immediate team of 8, this role will play a key part in assuming accountability for ensuring P&O Cruises hotel operations operates within financial, audit, immigration and administrative policy requirements and able to identify gaps and risks within these areas.

You’ll support multiple departments within the on board hotel team and acts as a strategic partner across the different stakeholder network within the business. You’ll also working closely with other operational teams at Carnival House such a Financial Operations, Risk Advisory & Assurance, Port Operations, Technology, Rotations & Recruitment and Fleet Leadership teams!

Alongside the above, you’ll undertake regular policy assurance inspections within the financial audit areas on board whilst remaining future focussed as we continuously improve our ways of working. This will include planning and managing priorities and programmes of works up to 18 months in advance.

About you

You’ll have a clear understanding of financial, audit and immigration control and execution, ideally gained in a customer focussed leisure/hotel/travel industry.

With regards the volume of liaison with both shipboard and shore colleagues, you’ll have finely tuned communication skills with the ability to build strong working relationships with cross functional teams.

As a manager level role, we’d expect you to have developed coaching skills and experience of managing budgets.

This position has been levelled as CUK 08

To view the job description, please click here


About Us

Carnival UK is the operating company for P&O Cruises & Cunard. We provide world class cruise holidays and take enormous pride from bringing to life two of the most iconic brands from Britain’s rich seafaring heritage. That legacy of elegance and style, of beautiful ships, inspiring leadership and guest-obsessed service excellence lives on today, as we evolve ourselves for tomorrow.
Working at Carnival UK means being part of a tight-knit but truly global team made up of friendly, happy, caring people. Parts of our business are incredibly diverse, but we work hard every day to promote even greater inclusion, fresh ideas and different perspectives. Whatever our role or background, we share high standards, heartfelt values and a sense of belonging. We’re focused on wellbeing every day, as well as being supportive and compassionate when we need it most. We stand by our Culture Essentials which help us live out our shared commitments across the globe and include our commitment to Speak Up, Respect and Protect, Improve, Communicate, Listen & Learn and Empower.
As a growing business we have a big focus on developing skills and continuous learning. From formal qualification to the life lessons of worldwide travel, we offer our people a broad range of personal and professional development opportunities. All of our roles give people the chance to stretch themselves and learn from colleagues with a wealth of experience. As our business grows, we want our people to grow too. So we’re determined to create opportunities for everyone to drive their development and define their own career path.


About the Team

The Guest Experience team consistently deliver extraordinary experiences to meet the needs of our guests and deliver our P&O Cruises Service promise through our people. We consider the environment in all that we do and are are committed to doing the right thing for our guests, crew communities we serve. We continuously seek opportunities to exceed our Guest expectations building on a proud heritage to deliver unforgettable holiday happiness. We respond to operational challenges and aim to recover brilliantly when things go wrong. We plan ahead to meet the changing needs of our guests, we inspire and lead our crew to be the best they can be.
Join us on our journey, apply now!
Loading ...
Loading ...

Deadline: 16-07-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...