Maintenance Team Leader

Job content

To manage a resident site team to consistently and successfully deliver contractual KPI’s on time and within budget. To mentor, guide, monitor and develop a team in a way that promotes Dematic values and behaviours whilst supporting the requirements and activities of our customers to deliver in full, on time, every time. Recognise the customers values and what is critical to quality in order for the customer to succeed and provide an environment and framework of service excellence in which these targets can be achieved. Specific Responsibilities: Talent management - Complete annual reviews with all staff within the company timelines - Review development needs of the team technicians in line with site specific and Dematic business requirements - Utilise a succession planning model to ensure continued quality of employees and service delivery to the customer - Promote a positive working environment through engagement and develop a strategy unique to the site that maximises staff retention Health & Safety - Ensure compliance with the company Health & Safety policy - Ensure compliance with all Health & Safety legislation - Create the site Health & Safety plan ensuring that it is maintained and adhered to - Ensure full utilization of DMMS for all Safety Critical Maintenance - Promote and ensure near miss reporting - Carry out and record required site safety tours - Ensure all contractors utilised are approved by Dematic - Ensure that foreseeable tasks are identified in a register and relevant Risk Assessments and Method Statements are created and adhered to - Ensure all Health & Safety documentation is current, where required scheduled for review and readily available Contract Delivery - Meet pre-agreed KPI targets - Prioritise and plan AMHE repairs in line with customer business needs - Maintain all relevant service records and ensure they are readily available - Prioritise system faults to minimise impact to the customer’s business - Ensure site spare parts are maintained and audited in line with contractual and/or Dematic agreement - Ensure all contractual hours are achieved and headcount is maintained. Technical Direction - Ensure full utilization of DMMS for all maintenance types and spares management - Ensure all Safety Critical PPM’s are completed before or on the due date, all exceptions to be documented and reported - Customer management for legislative requirements of maintenance under, but not restricted to PUWER and LOLER - Knowledge of relevant industry standards to the site i.e. EN258 - Maintain compliance to key CE Directives and standards ensuring all changes are channelled through the correct business department(s) - Ensure compliance with Dematic standards Resource management - Ensure a close working relationship within the CS department and other disciplines and departments - To comply with all company policies Conflict Management - Resolve day-to-day issues as they arise, escalationas required via the correct channels - Manage through change - Use data driven analysis to resolve conflicting views Continuous Improvement - Define, support and lead LEAN projects seeking efficiency in all business processes, removing non value-added steps and waste - Establish “what” is Critical to Quality (CTQ’s) for customer success and to enable the Dematic approach of total customer focus - Identify where variation in processes exist and reduce through auditing/coaching/mentoring - Identify and highlight opportunities - Relentless continuous review of process - Identify system faults and determine the root cause of all issues - Drive a proactive culture documenting Corrective and Preventative Action (CAPA) - Communicate root cause identification and CAPA success throughout the business Customer Satisfaction - Understand and focus on exceeding your customer’s expectations - Deliver a proactive customer service anticipating problems and offering solutions for prevention - Build a trusted and dependant relationship with the customer

What we offer:

Career Development

We are here to support you for the entirety of your Dematic career. From a fast start of learning Dematic’s history and foundational training to succeed in your role to leadership development programs, technical training and certifications, and Career Navigator to identify challenging new opportunities, our goal is to help you grow beyond your borders.

Competitive Compensation And Benefits
Our attractive and market competitive total rewards packages are designed to reward high performance and to assist in managing your personal and family needs. Dematic offers robust packages based on employment status and national requirements.

Pay Transparency

Dematic is committed to pay transparency. As such, Dematic will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, Dematic will still maintain confidentiality of your pay information. Employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Dematic, or (c) consistent with Dematic’s legal duty to furnish information.

Global Opportunities

As a global company, our employees are exposed to different ideas and perspectives from around the world. We offer international assignments for qualified employees and wherever possible, we offer flexible working hours and modern workspace design.

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Tasks and Qualifications:

• HNC qualified
• Proven experience leading a team of engineers
• IOSH / NEBOSH Trained
• Experienced in Continuous Improvement techniques