Inpatient Booking Clerk

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Inpatient Booking Clerk

The NHS is the biggest employer in Europe. It’s a world-renowned institution and an exciting place to work, full of challenges and opportunities.

The Robert Jones and Agnes Hunt Orthopaedic Hospital (RJAH) is one of the leading specialist orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for innovation. We work together as a team of over 1,600 expert members of staff to make a difference for our patients and their families.

Our latest CQC Report was published in February 2019 and saw us rated as ‘Good’ overall and ‘Outstanding’ for care.

We are seeking to a recruit an Admissions Booking Clerk to the busy in-patient section of the Access Team.

Who we’re looking for

The post holder will be involved in maintaining the delivery of the in-patient pathway of the Stage of Treatment, and Referral to Treatment Target (RTT) in line with national targets.

This will be achieved through the booking of consultant’s theatre lists, pre-operative assessments and management of their waiting lists, with the recording of all necessary information on the Trust Patient Administration System (PAS) and Bluespier. The post holder will also be expected to carry out other clerical duties involved as deemed necessary.

Successful applicants will need to be able to display discretion when dealing with sensitive and confidential information and be able to deal calmly and politely with staff of all levels and the public both face to face and by telephone.

Applicants must be educated to GCSE level or equivalent. Experience of working in a busy office environment and using computers is essential. Experience of using PAS, Bluespier is desirable but training in the use of necessary computer systems will be provided.

For further information please contact Karl Bailey – Patient Flow Manager on 01691 404312

For further details / informal visits contact:

NameKarl BaileyJob titlePatient Flow managerEmail addresskarl.bailey@nhs.netTelephone numberExt. 4312

IF YOU ARE SHORTLISTED FOR THIS POST YOU WILL BE CONTACTED BY THE HUMAN RESOURCES DEPARTMENT BY E-MAIL VIA THE NHS JOBS WEBSITE. THEREFORE, PLEASE ENSURE THAT YOU CHECK YOUR E-MAIL ACCOUNT & NHS JOBS ACCOUNT REGULARLY.

We are committed to Equal Opportunities and welcome applications regardless of age, gender, race, disability or sexual orientation. We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the post.

We reserve the right to close a job advert early where sufficient applications have been received. The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert.

All employees of the Trust are expected to demonstrate our five values which underpin the delivery of outstanding patient care (Friendly, Excellence, Caring, Professional, Respect)

Prospective employees are therefore also expected to demonstrate these values throughout the process, and we would like to make you aware that every interaction with the Trust during the recruitment and selection process will be assessed against the Trust’s Values.

In submitting an application form to NHS Jobs, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. You also authorise the RJAH Hospital NHS Foundation Trust to confirm any previous NHS service details via the Electronic Staff Record IAT process should you be appointed to the post.

Your application form and reference must include a minimum of 3 years employment or education history. Please explain any gaps in your employment/education history and reasons for these gaps.

The Trust reserves the right to withdraw any offers of employment if pre-employment checks are not satisfactory, including references and previous attendance record.