Incidents Senior Advisor – Improving Water Industry Regulation - 29023

Job content

Job Description

The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it, and live it, for the benefit of our staff, our communities, and our environment.

The need to improve water company performance is well documented. Incident management and response is a key portfolio of water industry regulation.

We require a Incidents Senior Advisor to further develop our approach to Water Company incidents, working with other key teams in Water Quality. This is an exciting time to join our team working to protect and improve the water quality of our rivers through effective and efficient regulation of Water Companies.

You’ll play a pivotal role in how we develop and embed new processes, guidance, and training across the agency to identify risks and achieve compliance in the Water Industry.

You will be responsible for:

• Understanding how we respond to Water Industry incidents effectively and what training, guidance, tools, and practical experience is needed.
• Engaging across the business to inform a nationally consistent approach to Water Industry incidents. Working with key stakeholders to embed new processes and ways of working through the internal networks and across teams.
• Working with E&B colleagues to develop and deliver training, new processes, and guidance for incidents.
• Using data trends to identify opportunities across the sector for improvements to how we respond to Water Industry incidents.
• Support the Incident Improvement Lead to develop effective processes for Water Industry incidents.
  

You’ll help plan and deliver improvements to how we deal with Water Industry incidents and ensure we are maximising the use of the intelligence we gather.

The team

We’re a friendly dispersed team and promote a positive, inclusive, and supportive culture. We work with a wide range of teams across the country.

We’re part of the Environment and Business (E&B) Directorate which supports the Environment Agency by using evidence, expertise, and innovation to enhance and support delivery, influence policy, legislation, and secure resources. We steer the direction, set the priorities, and shape our organisation’s approach to deliver environmental outcomes and better regulation.

Experience/skills Required

You’ll help develop and improve our activities managing incidents from Water Industry. Have organisational and communication skills, and an ability to lead projects.

You’ll have:

• Excellent communication and influencing skills. Able to identify your audience, understand needs, and use effective and engaging communication.
• Ability to work effectively with people from a variety of backgrounds and cultures. Actively encourage others to consider diversity issues at work.
• Ability to identify opportunities for improvements and efficiencies, develop new approaches/processes and embed them successfully.
• Ability to harness a team of people to deliver results, to required standards in line with organisational processes.
• Experience of incident response, preferably water industry incidents.
• Experience responding to and achieving outcomes in the face of challenge.
• Ability to respond to tight deadlines, work quickly and accurately to ensure tasks and actions are completed at pace, while prioritising the most important tasks.
• Ability to guide others to an outcome.
  

Contact and additional information

We’re committed to having an inclusive workforce to reflect the communities we serve, so welcome applications from people with diverse backgrounds.

The appointee will have an EA Office base location, as a national role the working location is flexible.

We use smart tools to stay connected and reduce travel, but some travel and overnights may be required.

Please see the Candidate / Additional Information Pack for more information. Any queries, contact simon.parker@environment-agency.gov.uk

Applications will be “blind” assessed using your answers to the competency questions.

Interviews will be held via MS Teams within two weeks of the closing date.

If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an alternative post.

Closing Date:

31/05/2024, 23:55 hours

Level of security checks required

Basic Check

Competence 1

Shapes organisational approach & delivery

Description

More information on how to answer competency questions can be found in the candidate pack.

Informs Government Policy and / or designs, implements and supports an approach to translate it into cost-effective operational activity delivering outcomes for people and the environment

Please provide an example of where you have improved cost-effective outcomes for the environment when working within organisational parameters.

Competence 2

Communicates Effectively

Description

Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

Can you please tell us about a time when you have used a range of communication techniques to achieve an outcome? How did you alter your communication technique to ensure your audience was engaged and understood your message?

Competence 3

Focuses on Efficiency, Innovation and Quality

Description

Identifies and seizes the opportunity to create, introduce and implement new or improved methods, processes and without, compromising quality or accuracy.

Please tell us about a time when you have developed a new process and implemented this? What worked and what would you do differently if you were to carry this out again?

Competence 4

Influences and Persuades Others

Description

Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.

Please tell us about a time when you have successfully influenced a group of people. Did you have to alter your approach in any way and if so, how?

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.