Housing Management Coordinator

Job content

HartlepoolPermanent, Full Time (37.5 hpw)Salary of £22,500 to £23,959 pa, depending on skills and experience, plus great benefits!Brilliant outcomes through integrated health, housing, and care. That’s when it hits homeWe have an amazing job opportunity for you to join our complex needs service, Scott Grange as a Housing Management Coordinator. We support our customers who have complex needs, which include mental health issues, substance misuse and offending behaviour. Our customers live in Scott Grange, as well as in flats across the wider Hartlepool area.We help our customers with many aspects of their lives in a unique way, enabling them to tackle difficulties head-on and to thrive in the future. With the aim to help them achieve independent living within the community.As our Housing Management Coordinator, you’ll provide a housing management service to our customers, supporting them to manage their tenancy and rent accounts.You will also help our customers with their housing benefit claims and making sure that these are received on their rent account. You’ll turn around vacant bed spaces so that new customers who need our help can move in quickly. You’ll also make sure our service achieves maximum occupancy, and that we are health and safety compliant!About YouAs a Housing Management Coordinator, you’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.You’re experienced in managing a housing management caseload and overseeing landlord and housing management duties. As you’ll be coordinating our Housing Management Worker, it would be great if you have some experience in setting tasks and coordinating staff members.You know all about re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. You understand how to ensure health & safety compliance. You’re great at managing your own time and have strong written and verbal communication skills.To make sure that we keep our records straight, and customers safe, it’s important that you are technologically savvy (or at the very least not a technophobe!)It would be amazing if you’ve had a job in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!As this is a community-based job, you need to be able to drive, as well as having access to a vehicle insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use!When you start your job, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.We’re offering you…

• 25 days holiday rising a day each year to 30 days (you can even buy extra)
• Flexible working patterns
• Pension
• Free DBS
• A career path with development
• Excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses
• Tech Purchase Scheme

Working hoursWe provide 24-hour support to our customers each day and every day. You’ll work on a rota basis and take your turn working days, evenings, weekends, and bank holidays.We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!About Our TeamYou’ll work alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us, we’re not just a team we’re a ‘work family’.Our Senior Client Services Manager is Stacey, who’s been working at Scott Grange for 12 years and has a wealth of knowledge, so is perfectly placed to support you as you join. Stacey is also joined by Client Services Manager, Benjiee who has recently joined the team, from another service and brings his own unique experiences to the table.There are 14 of us in the team and we don’t just love to support our customers, we’re there for each other too. We love a good catch up each week to discuss new interventions that have really helped our customers. We also make sure there is plenty of cake on the go!Be yourself at HomeHome Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to workMore About This JobIf you’re not reading this advert on our job pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Management Coordinator job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award-winning benefits and rewardsApplying for this jobDon’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your cover letter (this will help us learn more about you). If you need them, we’ve also got some great templates to help you.Let us know if you’d like us to make any adjustments to support you in your application. TDHOUSINGWork LocationsHartlepool (Scott Grange Road)Closing Date

• Jan.23, 11:59:00 PM