Hotel receptionist

☞ Blue Arrow Ltd

View: 102

Update day: 21-05-2024

Location: Wokingham South East

Category: Administrative / Clerical / Assistant Consulting / Customer Service PG / PB / Reception Restaurant / Hotel / Tourism Serving / Cleaner / Maids

Industry:

Loading ...

Job content

surrounded by over 60 acres of woodland, parkland and formal gardens, yet is only minutes from Wokingham and Bracknell. The hotel has recently had a major refurbishment creating 93 stunning bedrooms, a state of the art gym and refurbishment of all conference, meeting rooms, ballroom, bar and reception. We are looking for a dynamic Hotel Receptionist to join our Team. As Hotel Receptionist you will be responsible for offering a welcoming and seamless check in/check-out experience, manage incoming calls for bookings or general enquiries and promote the hotel’s facilities and services in a positive way optimising every opportunity. As Hotel Receptionist, you will have a natural, warm, engaging personality, excellent attention to detail and have the ability to remain calm in all situations. Experience in the use of OPERA would be a distinct advantage. Hours are 40 over 5 days to include weekends. Primary Responsibilities * Ensure that the service offered to guests is personal, memorable and to a 4 star hotel standard. * Build relationships with guests, ensuring that they want to return to Easthampstead Park. * Ensure good communication with all departments throughout the hotels. * Check in and check out of hotel guests, inclusive of taking payments and reconciling banking. * Handle, follow-up and communicate any comments or complaints from guests, passing them on to the Front of House Manager as necessary. * Be familiar with and promote the hotel facilities. * To have an excellent knowledge of all reception procedures. Job Type: Full-time Salary: £23,000.00 per year Benefits: * Company events * Company pension * Gym membership Schedule: * 8 hour shift * Weekend availability Ability to commute/relocate: * Wokingham, RG40 3DF: reliably commute or plan to relocate before starting work (required) Experience: * Hospitality: 1 year (preferred) * customer Service: 1 year (preferred) Work Location: In person

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Loading ...
Loading ...

Deadline: 05-07-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...