Head of Facilities Management

☞ HM Land Registry

View: 102

Update day: 07-05-2024

Location: Birkenhead North West

Category: FMCG Houseware Executive management Part-time

Industry: Government Public Administration

Job type: Full-time, Part-time, Permanent

Salary: £52,667 a year

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Job content

Reference number

139065

Salary

£52,667
Croydon £56,694

Grade

Grade 7

Contract type

Permanent

Business area

HMLR - Finance and Business Services - Facilities & Property Asset Management

Type of role

Business Management and Improvement
Commercial
Estates
Procurement and Contracts Management
Property
Senior leadership

Working pattern

Full-time, Part-time

Number of posts

1

Location

Birkenhead, North West, CH41 6DU : Croydon, London, CR0 2AQ : Coventry, West Midlands, CV1 3BH : Durham, North East, DH1 5TR : Weymouth, South West, DT4 9TT : Gloucester, South West, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands, LE3 5DR : Nottingham, East Midlands, NG1 7AU : Peterborough, Eastern, PE1 1QF : Plymouth, South West, PL6 5WS : Preston, North West, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands, TF3 4LR

About the job

Summary

This is a great opportunity to join the Facilities & Property Asset Management Team, working across a geographically dispersed property portfolio, comprising 14 office locations and two data centres housing circa 6,000 people in England and Wales.

In this key leadership role, as Head of Facilities Management, you will be responsible for the strategic development and oversight of operational delivery of the facilities management service model that supports the provision of affordable, flexible, efficiently managed and cost-effective services that meet business demands of both HM Land Registry and its tenants.

Reporting to the Head of Facilities and Property Asset Management, in this role you will drive a culture of service excellence through continuous improvement and commercially sound decisions, defining and monitoring service level agreements and key performance indicators to enhance performance and create innovative solutions.


Job description

You will be accountable for large budgets, ensuring they are effectively managed in line with Managing Public Money, underpinned by an understanding of financial and commercial management; ensuring investment decisions have clear benefits and associated realisation plans.

Through communicating effectively with multiple senior level stakeholders, you will ensure facilities management strategy reflects wider strategic priorities to deliver the required quality of service and customer satisfaction.

You will lead on strategic workplace design and change activities as HMLR moves to hybrid-working practices effectively managing and communicating the business change.

You will provide leadership and direction to the facilities management intelligent client function and multi-disciplinary services teams, empowering teams and individuals to create an environment of high-quality delivery

This role will require regular travel to all HM Land Registry sites and in particular regular visits to Nottingham (if not based there) for group and team meetings.

For more information, please see the attached job description.

Responsibilities

To be successful in this role you will have a proven track record in mobilising and managing hard and soft, multi-site NEC3 facilities management contracts in office environments. You will have a proven ability and experience of both supplier and senior stakeholder management. You will have sound judgement; be able to effectively identify, manage and mitigate risks; and have strong consultation, influencing and negotiation skills, to enable you to build a reputation as a trusted advisor to senior stakeholders. You are experienced in driving, delivering, communicating and embedding workplace change, with a focus on staff engagement. You have strong financial and commercial acumen, with a proven ability to forecast, prepare and manage large budgets. You can lead and develop diverse multi-disciplinary teams across multiple locations to build capability and deliver results.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Communicating and Influencing
  • Managing a Quality Service
  • Leadership

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Do you have a relevant qualification or membership of a related professional body such as IWFM, CIBSE, CIOB, RICS or similar relevant equivalent? Please state what qualification or membership you have?

Benefits

https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you
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Deadline: 21-06-2024

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