Graduate Customer Representative

☞ Pareto

View: 106

Update day: 11-06-2024

Location: Shipley Yorkshire and the Humber

Category: IT - Software

Industry: Information Technology Services

Position: Associate

Job type: Full-time

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Job content

Role: Graduate Customer Representative

Sector: Telecoms

Salary: £20,000-£25,000

Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised.

Graduate Customer Representative - What You Get

A competitive basic salary £20,000-£25,000

Mobile

Company car

Excellent training that is geared towards your progression

Regular socials in an inclusive, welcoming atmosphere

Increasing autonomy and progression as you progress

Modern, fun offices in a highly sought after location

Full pension scheme

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products.

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments.

Candidate Requirements

Educated to degree level

Full, UK driving licence

Ambitious and determined

Excellent communication and interpersonal skills

Next Steps

If you require this job specification or to apply in an alternate format please visit the Pareto website.

(Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 28 days please consider your application to have been unsuccessful)
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Deadline: 26-07-2024

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