GP - Oncology -Outpatients Receptionist/Administration Assistant

Outpatients | Sutton Coldfield | Part time 20 hours per week - Excellent benefits

We have an exciting opportunity for an Outpatient Receptionist/Administrator to support our Private GP service and Oncology unit to join the team at Spire Little Aston Hospital on the outskirts of Sutton Coldfield. This position is 20 hours per week on a contracted permanent basis, and to provide an efficient reception and administrative service working with established policies and processes. These hours would be on a rota basis and would include evening and Saturday working.

You will ensure an exemplary level of Customer Service that is Customer focused, professional, effective and exceeds the expectations of our Patients, Consultants and Visitors to the hospital.

Spire Little Aston Hospital is a leading private hospital in the Midlands, offering comprehensive hospital care to patients from Birmingham and the surrounding areas of the West Midlands and Staffordshire. The hospital has an exceptional reputation within a variety of specialties including Orthopaedics, Sports & Exercise Medicine, Cosmetics, Ophthalmic, Gynaecology, General Surgery & Physiotherapy.

Duties and responsibilities:

• To greet and provide a Customer focused, Professional and effective Service that exceeds expectations to all Patients, Consultants and Visitors to the hospital
• Receive, maintain and update patients records on the system SAP and if required liaise with internal departments
• To prepare all relevant paperwork for Patients prior to admission to the hospital
• Register all new or follow up Patients, whether for procedures, Outpatients consultations or Pre-Op assessments
• Provide and receive Patient information, ensuring that all information is provided, received and recorded in accordance with the Data Protection Act, Information Governance and other Spire Policies

Who we’re looking for:

• Experience working in a similar environment would be beneficial or minimum previous experience in an administrative role.
• Must have good verbal and written skills and have good computer literacy to include Outlook, Excel and Word.
• To be able to work on own initiative and/or as part of a team
• To remain calm, positive and confident in difficult or stressful situations
• Need to be fully flexible to work Monday to Friday ( to include some evenings ) Saturday day shift on a rota basis.

Benefits:

• We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Luke Taylor on luke.taylor@spirehealthcare.com

For us, it’s more than just treating patients; it’s about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications