Global Outreach and Operations Administrator

☞ Cardiff Metropolitan University

View: 101

Update day: 01-06-2024

Location: Cardiff Wales

Category: Transport / Logistics / Warehouse

Industry: Government Public Administration

Job type: Full-time

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Job content

Job reference
22REQ0001977
Date posted
28/03/2022
Application closing date
11/04/2022
Location
Llandaff Campus
Salary
£21,135 - £24,871 per anum
Package
Blank
Contractual hours
37
Basis
Full Time
Job category/type
Admin/Managerial
Attachments
Blank
Job description
We’re delighted to have won two prestigious awards this year – the Times Higher Education UK University of the Year 2021 and The Times and The Sunday Times Good University Guide Welsh University of the Year 2021.
Our performance in this year’s Guide is exceptional. Our University was the biggest riser in Wales, and the third biggest in the UK, placing us in the UK top 40 for student satisfaction with teaching quality and the wider student experience.
We are very pleased that our strong performance has resulted in the University attracting high numbers of well qualified students and we are now seeking additional staff in both our academic schools and professional services departments.
The opportunity
Cardiff Metropolitan University is an outward-looking, international university with a global reputation for high-quality teaching and research. Global Engagement is at the heart of the University’s international work, supporting international students through their student journey; working with global partners to deliver Cardiff Met programmes overseas, and providing international opportunities for students, staff and partners, fostering a global outlook and cultural awareness.
As a key member of the Global Engagement team, you will have significant input into all issues relating to the operational function of the Directorate by providing both high quality customer service and efficient processing of administrative tasks. This is an exciting opportunity to join a friendly, energetic team in a vibrant, fast-developing University.
What you’ll do – key duties
  • Undertake the various administrative duties of the Global Engagement Directorate and provide general administrative support.
  • Provision of a professional and effective first point of contact via telephone and email for all issues relating to Global Outreach & Operations and assist with internal liaison activities throughout Cardiff Met.
  • Support the administration of US Federal Loans; keeping up to date with US Federal Aid regulations set by the US Department of Education, maintaining accurate records for the purpose of calculating student funding levels and eligibility, enrolment reporting, and audit preparations, ensuring compliance in all areas of the US Federal Loan regulations.
  • Support the maintenance of all systems and processes relating to the Global Engagement’s Overseas Travel Policy and administration related to such activities, ensuring compliance in all areas of Health and Safety and Financial Regulations.
  • Support the Global Outreach & Operations Team’s externally funded projects (e.g., Erasmus+, British Council) through maintenance of project data in accordance with funding regulations and providing logistical support for project activities.
  • Responsibility for supporting the administration of overseas visits, liaison with the trip organisers and other staff in the University and externally and, using the internal purchasing software (Agresso) or the Office credit card, to book flights, trains, hotels, hire cars, conferences, courses etc. in accordance with university policies and procedures. Ensuring that accurate records are maintained in respect of travel arrangements.
  • Assist with the organisation of visits to the University from international stakeholders and provide support with all travel / logistic arrangements.
  • Preparation and maintenance of work sheets, manipulation of databases and production of statistics as required by the Global Outreach & Operations Team processes.
  • Day to day transactional finance procedures, raising purchase orders, raising invoices and finance administration.
What you’ll bring – essential experience & strengths
  • An excellent understanding of general administrative procedures and processes.
  • Sensitivity towards cultural issues.
  • Expert knowledge of a wide variety of IT packages with high competency with Microsoft Office Packages
  • Ability to learn and adhere to procedures and regulations
  • Experience of having carried out complex administrative tasks in a work environment, specifically around financial/statistical data
  • Experience of financial administration
  • Experience of working in a busy, fast-paced environment, with the responsibility for dealing with enquiries from external stakeholders via telephone, email or face-to-face
You will be an enthusiastic and friendly professional with excellent communication and interpersonal skills coupled with a commitment to providing an excellent student experience.
What you’ll have - essential qualifications
  • Educated to HND level or equivalent experience
  • Minimum of grade C GCSE Maths and English (or equivalent)
Our total reward package
We have a range of great benefits for employees including:
  • Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days (pro rata if part time)
  • Membership of the Local Government Pension Scheme with generous contributions
  • Flexible and remote working opportunities
  • Award winning sports and fitness facilities with subsidised membership, plus subsidised physiotherapy/complementary therapy/sports massage
  • Access to all library facilities
  • Salary sacrifice schemes including cycle to work
If you would like to talk with us about this opportunity please contact Yael Rav-On, Global Outreach and Operations Manager, at jrav-on@cardiffmet.ac.uk or for further information about working with us at our University please visit our recruitment website.
Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.
The University is committed to creating a diverse and inclusive workplace. We particularly welcome applications from underrepresented communities.
Due to the coronavirus pandemic all recruitment is being conducted virtually. We aim to respond to your application as soon as possible.
Further Information

Please visit our website for information about working for us, our culture, benefits, work-life balance and our career progression and development opportunities.
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Deadline: 16-07-2024

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