Front of House Coordinator

Job content

We are looking for a Front of House Coordinator to join our Beauty Concierge Division. As a Front of House Coordinator you will live and breath all beauty events across the store.

About the role

In this role you will be assisting the Beauty Concierge team with all aspects of event operations, administration, on-site Event support and Beauty Concierge services.

In this role of you will be responsible for providing a world-class service and building strong relationships with the team to ensure a smooth running of the Concierge Division.

Your responsibilities will include:

• Assist with the day to day coordination and planning of the event calendar, including associated documentation, Health and Safety and risk assessment coordination

• Support the Events Executives and Managers with on-site support

• Liaise with internal departments and stakeholders ensuring a seamless event day running

• Ensure accurate record keeping across all events, tracking and updating multiple event timelines

• Coordinating catering requirements with Banqueting, Restaurants and External agencies

• Respond promptly to all enquiries from internal departments, clients, brands and stakeholders across all projects

• Responsible for booking customers into Beauty Concierge appointments using the appointment software, ensuring appointment allocation is reflective of the service required

About you

To be successful in this role you will have administrative experience and a keen interest in beauty and events operations– it is important to have strong communication and organisational skills.

To succeed in this you will have the following:

• You will you have exceptional organisational skills and able to work to deadlines

• Be flexible with your time, ensuring you are able to support important events in store

• Confident in using Microsoft Outlook and Excel to record accurate event timelines

• A passion for beauty and events coordination

• Able to liaise with senior management across the business

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you’ll enjoy a package that includes 22 days’ holiday, your birthday off, up to 33% Harrods discount (including our restaurants), access to a competitive commission scheme plus joining our generous pension scheme.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram

Applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.