Fraud Prevention Officer

We are seeking an experienced Fraud Prevention Officer to join our Fraud Prevention operations team in the 1LoD, to execute the fraud prevention strategies effectively, to investigate and report cases of suspected or confirmed fraud accordingly.

Key Responsibilities:

• Assess potential 1st, 2nd or 3rd party fraud at application stage and take action to mitigate any risk identified, in accordance with the company’s fraud prevention strategy.

• Investigate allegations of fraud raised post application, take timely action to protect any victims of fraud identified.

• Submit reports of suspected and confirmed fraud cases to relevant external parties, including but not limited to law enforcement, Cifas and SIRA.

• Undertake fraud monitoring reviews in response to trigger events on an agreement.

• Act as a fraud prevention point of contact for relevant third parties, including but not limited to, internal stakeholders, Cifas and SIRA.

• Work to agreed service level agreement (SLAs) providing exceptional customer service to applicants and dealers/brokers.

• Be self‐motivated and take accountability for own workloads with minimal supervision when required.

What you will Bring:

• Experienced fraud investigator.

• Working knowledge of Cifas and SIRA; and awareness of current fraud trends.

• Sound technical knowledge of fraud prevention, tools and strategies.

• Works well with others in the team and acts as a role model, setting high standards of quality and demonstrating commitment to self‐development.

• Logical thinker with an attention to detail.

• Strong oral and written communication skills.

• Ability to work off own initiative and prioritise workload.

We’re building one of the best banks in Britain. It’s what we’ve been doing since 1952 and in that time, we’ve learned that we’re more than the sum of our parts. We’re a strong Group because of our people. And all our people are different.

Every one of our employees brings unique talent, ability and perspective to their role.

That’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we’re not cast from the same mould. We actively embrace and celebrate diversity, work with leading industry bodies and support initiatives that reinforce our philosophy of giving you the freedom to be who you are.

We’re an award-winning bank providing savings accounts and lending services to over one million customers. We’re Secure Trust Bank Group. We embrace difference.