Field Service Engineer - Chemistry, Immunology, Haematology and Automation

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Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.The Field Service Engineer for Beckman Coulter Diagnostics is responsible for servicing, repairing and installing a wide range of our products and IT solutions at customers sites, including electrical and mechanical testing, in accordance with maintenance contracts. You will diagnose system failures and determines most cost-effective solution. You will escalate complex issues to a greater level of technical support or quality reporting system. We are looking for professional, motivated, friendly, independent, and technically savvy Engineer who will do what it takes to look after our customers and represent our high standards.This position is part of the South West Field Service Team and will be field based in the Gloucester area. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.You will be a part of the South West Service Team and report to the Catherine Moylan, Field Service Supervisor. If you thrive in a fast paced, multi-disciplined role and want to work to build a world-class Service organization—read on.In this role, you will have the opportunity to:

• Promote a self-motivating, professional image to all customers and employees.
• Continuously seek to add value to the services provided and achieve first time fixes, leading to reduced breakdown times, lower costs to customer, thus gaining customer satisfaction and retention whilst helping to achieve market leadership.
• Working closely and communicating professionally with regional teams and other internal departments to build relationships that result in exceptional customer satisfaction.
• Ensure preventative maintenance inspections and service modifications are completed in the specified time frames.
• Ensure an effective quality system through accurate and timely completion of all paperwork and reports.
• Achieve departmental goals and objectives to meet the company’s operational plan.

The essential requirements of the job include:

• Weekend working is expected on a 1 in 4 week basis
• Degree, BTEC, ONC or HNC in Electro-mechanical or Electrical Engineering or will consider equivalent work experience.
• Experience maintaining electro-mechanical / electrical systems at customer sites.
• Strong team-player with good trouble-shooting skills, someone who is motivated and driven to provide the highest level of customer experience.
• Ability to travel when required.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.