Facilities Team Leader - Catering

Job overview

Overall responsibility for the delivery of the patient focused service with staff management Direct responsibility of front line cleaning and food service staff.

We require proactive and hardworking staff to work as part of a team within the Estates & Facilities Services.

The role involves management of staff in Clinical and non-clinical areas providing and maintaining the highest standard of cleaning to all areas in all wards and departments, ensuring at all times the highest degree of cleanliness, safety and care.

Hours of work will be 37.5 per week working shifts of 0700-1500 and 1100-1900 on a rota basis which will include weekends and bank holidays.

Main duties of the job

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

Provide first line management supervision of the cleaning & food services team as part of the zonal structure for cleaning and food services.

Lead a professional team of cleaning & food services staff co-operatively working within multidisciplinary clinical teams to understand ward/department requirements

Ensure that sufficient staff are on shift to deliver the agreed level of service to all areas.

Carry out national cleaning standards audits with clinical team, monitor standards, develop action plans and track progress as required.

Responsible for staff health & wellbeing and undertaking the appraisals of their teams and ensuring mandatory training is completed, objectives set and safe working environment provision, SOP and risk assessments.

Experience of cleaning & food services and the management of staff are desirable though full training will be given.

Working for our organisation

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned with them.

Our Team is tight knit and work well together.

A subsidised staff restaurant is available which is open 7am-11pm 7 days a week.

Annual Leave starts at 27 days a year plus bank holidays. There are also a number of staff discounts via NHS Discounts website

Detailed job description and main responsibilities

Responsible for the first line management supervision of the cleaning and food services team within a specified zone.

Responsible for the appropriate deployment of staff to ensure that agreed service requirements are met over a 7 day period.

To promote flexibility, teamwork and good working practices within the cleaning and catering teams.

To undertake appraisals for staff within zonal area of responsibility.

To undertake cleaning audits point of service audits and surveys in line with Trust requirements and ensure any rectifications are undertaken in a timely manner.

Liaise with clinical staff regarding the delivery of service provision in cleaning and catering.

Work with the Facilities Management Team to ensure continuous improvements to service delivery.

Where necessary undertake cleaning and catering tasks to support the teams on an ad hoc basis.

Provide and receive routine information, to be able to inform staff and patients about cooking processes food choices and menus available.

Resolve staffing issues; which may include changing the method of service delivery reorganise menus at short notice; decide on alternative food options.

Co-ordinate the requirements for the Trusts mini deep clean programme & add hoc Hydro peroxide requests.

Ensure the availability of cleaning and catering consumables at all times and monitor usage.

To stand in for colleagues in their absence in areas relating to the day to day running of specified areas of responsibility, plan staff cleaning / catering work; adjust staff rotas for unplanned absences; rotate visits for quality assurance spot checks.

Ensure that the issue and control of keys / swipe card access is managed in accordance with departmental Procedures / Trust Policy.

To assist the Training Team in the development and training of new and existing staff linked to personal.

To assist staff with new procedures; Explain technical issues, such as COSSH regulations, or those providing training.

Assist in the recruitment and selection process associated with the appointment of new employees.

Organise interviews, staff rotas, equipment repairs.

Implement relevant policies in Cleaning and Catering.

Undertake first line management reviews on sickness absence, timekeeping and performance where appropriate and in line with Trust policies and procedures. Undertake investigations when required together with counselling of staff when dealing with staff issues.

Ensure appropriate Health and Safety requirements are met and in particular COSHH and food safety. .

Ensure infection control standards are met and adhered to.

Ensure national cleaning standards are adhered to & Liaise closely with the infection control team to uphold trust standards.

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.