Events and Hospitality Assistant

☞ Jobwise

View: 105

Update day: 01-06-2024

Location: Cheadle North West

Category: PG / PB / Reception Restaurant / Hotel / Tourism Serving / Cleaner / Maids

Industry: Human Resources Staffing

Job type: Permanent

Salary: £23,000 a year

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Job content

Working for a reputable organisation delivering unrivalled customer experiences on a global basis. This role will join a well established team who love the work they do and are 100% committed to providing a professional high class service to the general public and corporate clients alike. Would you like the opportunity to be involved in something really special, using your customer service experience you will support hospitality customers through some of the most high profile and sought after events.


What willl you do in the role of an Events and Hospitality Assistant:

  • As an Events and Hospitality Assistant you will be primarily responsible for managing, and responding to customer enquiries via e-mail, live chat, and telephone
  • Advising customers on hospitality policies and regulations
  • Manage customer enquiries directly through web customer enquiries and via internal colleagues for corporate clients
  • Supporting the Customer Service Team Leader in order to ensure the timely delivery of the official hospitality programme
  • Using your English language skills plus any other languages you will be preparing documents for use in the customer process
  • Data input using Microsoft packages including Word, Excel, CRM, and PowerPoint, and also using the bespoke internal systems
  • Any other administration tasks as required by the Customer Service Team Leader
  • Assist in the preparation of CRM communications, and other written documents


What Skills & Experience are required for the role of Events and Hospitality Assistant?

  • Customer Service and administrative experience in a professional, fast paced environment
  • Excellent written and verbal in English skills
  • You must be customer focused with excellent telephone manners
  • Self-motivated, organised, professional, and conscientious
  • Good numeracy and problem-solving skills
  • Able to work under pressure and demonstrate a flexible approach to working hours
  • Previous knowledge of the main Microsoft Office tools Outlook, Word, Excel, and PowerPoint


What will you LOVE about working in the Events and Hospitality Assistant role?


  • Working 9.00am to 6.00pm Monday to Friday Some flexibility on hours is potential
  • 33 days holiday inclusive of bank holidays

Fixed term contract until March 2023

Opportunity to work on one of the most pretgious and well known global events

  • Life assurance
  • Contributory pension scheme 5%


To Apply

If this sounds like a role you will LOVE, please send your CV to tessa.bentely@jobwise.co.uk

We aim to respond to all successful applications within 2 days. If you haven’t been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

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Deadline: 16-07-2024

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