DIO - MOD Guard Service - Security Officer - Shift Worker

Job content

Job Description

The Challenge
Do you have what it takes to be part of our Gold Standard security service?

MGS holds the National Security Inspectorate Gold Standard and is passionate about delivering a great service for its customers and workforce. It also has Customer Service Excellence accreditation and holds the Committed to Equality Gold Standard.

In the MGS, a guard is known as a Civilian Security Officer 5 (CSO5). A Supervisor is known as a Civilian Security Officer 4 (CSO4). They are managed by an Operations Manager who may be responsible for staff on a single site or a group of sites.

See more about our Security Officer role on YouTube https://youtu.be/nzSK9OPOoDI

Security Officers are responsible for providing, or supervising the provision of, an overt unarmed security presence. They will be responsible for delivery of the service to the highest standards in accordance with current MOD, DIO/MGS and Establishments policies, processes and instructions and site Post Instructions.

More About MGS

Formed in 1992, the MGS has evolved into a dynamic organisation that takes great pride in the services it delivers. Our workforce is a professional, uniformed security provider delivering high quality unarmed guarding services to over 100 defence establishments in the mainland UK to the highest standard and we have an embedded culture of continuous improvement which ensures our people are able to give of their best and make a positive contribution to the organisation and defence as a whole.

Our customer base is wide, and we provide services to establishments as diverse as HM Naval Bases, Air Stations, working military and training establishments, Headquarters buildings and the MOD Main Building in London. Among those services we provide are general access/exit control, patrolling (with dogs at some establishments), CCTV monitoring, searching and traffic management. The MGS works closely with its security partners across the MOD, ensuring coherent operations across the estate.

MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

About Defence Infrastructure Organisation (DIO)

The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

We employ approximately 4,900 staff from a very diverse range of professions including head office functions and specialisms such as surveyors, town planners, airfield pavement experts, foresters and construction engineers. We work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.

You can view our YouTube video to see more about our work

ResponsibilitiesMain Responsibilities
The key duties of a guard (CSO5) are as follows. Please note that these duties can vary from site to site.

• Controlling vehicular and pedestrian access and exit to/from site by confirming bona fides
• Issue of passes using site IT systems or SISYS where installed
• Reporting of environmental issues
• Issue and receipt of keys
• Patrolling on foot and in a vehicle
• Searching of vehicles, baggage, personnel, buildings and open areas
• Traffic management
• Writing reports on breaches of security or defects and maintaining daily logs
• Referral of complaints
• Reporting MGS infrastructure defects
• Dealing with demonstrators and intruders as directed by those holding operational control
• Safeguarding classified information and material
• Cooperating with other security providers
• Liaising with emergency services and invoking emergency procedures
• Operating and monitoring security systems; CCTV and alarms etc
• Operating and communicating effectively over the telephone and/or radio
• Reporting safety hazards and accidents in accordance with current instructions
• Carrying out, if required, initial action at the scene of any incident
• Other tasks commensurate with the grade
  

Desirable Experience & Skills

A background, qualification or demonstrable interest in the delivery of site security and/or customer service will be an advantage.

Travel Requirements
Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis. A driving Licence is desired due to the nature and requirements of the job.

Medical
MGS applicants are required to attend a medical appointment to undertake a colour perception test.

About Our Team

MGS is part of DIO which plays a vital role in supporting Defence by leading and managing the delivery of what the Armed Forces need to live, work, train and deploy on operations. Under the Future DIO Transformation Programme, DIO will become the MOD’s professional estate services business and realise our organisational vision of providing a better estate, a better service and a better business. See more on Defence Infrastructure Organisation – GOV.UK