Deputy Car Parking and Security Manager

Job overview

The Assistant Car Parking and Security Manager will support the leadership and effective management of the site security & CCTV operation, the Access Control Office operations, and the Security agenda across the Trust.

The post holder will support with effective Car Parking and Traffic Management. This includes conducting regular audits to monitor standards and performance of the provided service through robust quality assurance systems and processes.

To support the development, maintenance, implementation and awareness of policies, standards and controls for security across the Trust in line with best practice.

To undertake security audits and use the results to improve the effectiveness of the security controls. To be responsible for undertaking and reviewing risk assessments and the production of high level security reporting.

Provide support in ensuring the security of patients, visitors, staff and the premises in the event of a disaster, and to periodically test this to ensure that it remains current.

To deputise for the Car Parking and Security Manager as appropriate.

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

Main duties of the job

Support with the day-to-day co-ordination of the Trust’s CCTV facilities ensuring compliance with the GDPR, the Human Rights Act 1998, the Regulation of Investigatory Powers Acts 2016, other relevant legislation (including Police and criminal evidence legislation) and the Trust’s own policies and procedures.

To support in ensuring the full implementation and control of all aspects of the Trust’s access control systems and ensure that all relevant staff are trained in the procedure for the Trust’s Control of Access to Trust Premises Policy and that they are aware of all applicable legislation and standards relating to it.

Must ensure that a full set of detailed Assignment Instructions are produced, submitted for approval, subsequently implemented, and maintained for all security activities undertaken in pursuance with compliance to Trust policies and procedures. These documents shall be maintained as a set of live working documents.

Working for our organisation

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

The role attracts Agenda for change terms and condition with 25 day’s holiday and bank holidays (increased depending on NHS tenure). Working hours are 37.5 hours a week Monday to Friday with on call duties out of hours shared between three managers.

Parking on site is difficult at times and alternative methods of travel should be considered. There is good public transport services (Bus, Tram) with local park and rides for both City and QMC sites.

Detailed job description and main responsibilities

The role requires a close working relationship with the security team, access control and car parking staff, these relationships are the foundation for good teamwork, respect, and teamwork. The teams are split over three sites which must be given equal amount of managerial support. The work pace is fast and requires a dynamic and can-do attitude to ensure that service delivery is maintained.

JOB SUMMARY

The Deputy Car Parking and Security Manager will support the leadership and effective management of the site security & CCTV operation, the Access Control Office operations and the Security agenda across the Trust.

The post holder will support with effective Car Parking and Traffic Management. This includes conducting regular audits to monitor standards and performance of the provided service through robust quality assurance systems and processes.

To support the development, maintenance, implementation and awareness of policies, standards and controls for security across the Trust in line with best practice.

To undertake security audits and use the results to improve the effectiveness of the security controls. To be responsible for undertaking and reviewing risk assessments and the production of high level security reporting.

Provide support in ensuring the security of patients, visitors, staff and the premises in the event of a disaster, and to periodically test this to ensure that it remains current.

To deputize for the Car Parking and Security Manager as appropriate.

KEY JOB RESPONSIBILITIES

To promote that the primary duty of the Security Service is to ensure the safety and security of all persons and properties at Nottingham University Hospitals Trust and to promote a safe environment and reduce the fear of crime by providing a high profile visible presence.

To support the Car Parking and Security Manager in ensuring that all staff, including volunteers, within the Trust are aware of the Security Management Policy, and other associated / related policies, and staff obligations to adhere to them. Provide specialist advice on security issues and increase awareness amongst staff.

To take responsibility as required for addressing security issues as and when they arise. Where appropriate direct or conduct investigations for security incidents / breaches in a fair, objective and professional manner so that the appropriate sanctions are taken and consideration of preventive action takes place.

To provide timely reports, based on audit results, interrogation and triangulation of data covering all Car Parking & Traffic Management services for the Car Parking and Security Manager.

To deliver the quality standards and targets outlined in the Trust’s Risk Management Strategy and local operational policies and procedures.

To support with the provision of specialist security advice to all levels of managers, in all aspects of security and risk, where their operations affect the safety and security of patients, staff, visitors and the premises.

Where required, respond and support at a strategic level (i.e. Silver Command) all emergencies (e.g. abduction, missing persons, hostage incidents, pandemic evacuations etc.) relating to security within the Trust, liaising with the relevant Trust staff and the emergency services, to take follow-up action as necessary and to ensure that Security staff are instructed and trained to in their corresponding duties.

Support reviews and updates of the directly-related Security Service and Car Parking & Traffic Management policies and submit for approval, in addition to other security-related policies and procedures, within the Trust, and to promote adherence. To ensure that designated powers and policies are used appropriately when intervening at incidents.

Support with the day-to-day co-ordination of the Trust’s CCTV facilities ensuring compliance with the GDPR, the Human Rights Act 1998, the Regulation of Investigatory Powers Acts 2016, other relevant legislation (including Police and criminal evidence legislation) and the Trust’s own policies and procedures. To ensure the Security teams are aware of, and act in accordance with, Trust policies & procedures and relevant legislation affecting security operations.

To support in ensuring the full implementation and control of all aspects of the Trust’s access control systems and ensure that all relevant staff are trained in the procedure for the Trust’s Control of Access to Trust Premises Policy and that they are aware of all applicable legislation and standards relating to it.

Must ensure that a full set of detailed Assignment Instructions are produced, submitted for approval, subsequently implemented and maintained for all security activities undertaken in pursuance with compliance to Trust policies and procedures. These documents shall be maintained as a set of live working documents.

Authorised signature, authorising payments to contractors and suppliers.

Reviews policies and practices, regularly participates on working parties proposing policy changes.

Guided by regulations policies and codes of practice.

Attend meetings that are applicable to the post or as the Trust deems necessary.

To work across all Trust sites as required.

Be actively involved with the Emergency Planning Team, and contribute and participate in all emergency exercises.

Maintain an awareness of new security innovations and developments which may be used to add value to the delivery of healthcare within the Trust.

Ensure that security risk assessments and surveys are carried out.

In line with the scheme of delegation be responsible for the purchasing and maintenance agreements of Trust security equipment and infrastructure.

Manage the Security and Car Parking Team.

Ensure that all duties and activities of this post are carried out in compliance with the Health & Safety work Act 1974, Statutory Regulations and Trust policies and procedures. To be supported by the provision of training and specialist advice where required.

To support the Car Parking and Security Manager in developing robust management, audit tools and frameworks to identify and address areas of concern with the car parking & traffic management service.

Support the Car Parking and Security Manager in ensuring triangulated information and data is available to senior NUH management.

To deal with patient and public complaints and queries and concerns and to meet with these people if required.

To support in ensuring that the Trust’s Key Performance Indicators are achieved and that the Security Service performs to the necessary service level.

Responsible for storage of data; occasional requirement to use computer software to create reports, documents, databases and spreadsheets.

To ensure cash activities are monitored and recorded in accordance with departmental procedures.

To attend court and give evidence in relation to any incident that he / she has any personal knowledge / involvement.

To ensure that all Health & Safety requirements are met and maintained, whilst actively pursuing and reinforcing the Trust’s policies in relation to Equal Opportunities and diversity legislation.

To ensure the use of department communication equipment is in line with departmental policies and procedures.

To drive Trust vehicles as and when required.

The above is only an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the Department and the Organisation.