Dental Receptionist

Job content

Are you a passionate, hardworking, and caring Dental Receptionist seeking to be part of a supportive team that provides exceptional dental care?

If so, Thornhill Dental has an exciting opportunity for you!

The Position

Thornhill Dental is seeking a new Dental Receptionist with dental experience.

The role would include welcoming patients to the practice, answering telephones, arranging appointments, taking payments, organising patient and referral letters as well as other duties to help with the running of the practice and making patients visits enjoyable. The candidate would join a friendly, supporting, hardworking team of experienced and highly skilled dentists, dental care professionals, nurses, receptionists and management team.

FULL TIME - 37 hours per week | PART TIME - hours negotiable

Exact working times are published 3 weeks in advanced and be within the following times:

· Monday & Thursday: 8.00am – 6.00pm

· Tuesday & Wednesday: 8.00am – 9.00pm

· Friday 8.00am – 5.00pm

· The position includes (approximately) 1 Saturday morning (8:00am – 1:00pm) per month. This is paid as overtime at a rate of time and a half

· Pay negotiable dependant on experience starting at £12.00 per hour.

About us

Thornhill Dental is a family-run practice founded in 1987 by Graeme Tattersfield BChD MFGDP (UK) RCS Eng. Over the years, we have established a strong reputation for delivering excellent dental healthcare and exceptional customer service to our patients. We continuously invest in upgrading our facilities to ensure a comfortable experience for our patients.

Our modern treatment rooms are fully computerized with Exact dental software (SoE) and equipped with digital x-ray machines, intra-oral cameras, dual screens, and air conditioning. We have our own digital OPT Machine, a Wave One rotary endodontic system, and work with premium dental materials.

Over the past 35 years, we have grown from a single surgery practice to having eight beautiful dental treatment rooms, offering a wide range of dental treatments. Our supportive Dental Associates at Thornhill Dental have diverse special interests, including Invisalign, Facial Aesthetics, Cosmetic Dentistry, TMJ, Endodontics, and Minor Oral Surgery.

Team TD

At Thornhill Dental, we strongly believe in teamwork and the integral role each team member plays in the success of our practice. We uphold values of respect, honesty, hard work, kindness, caring, openness, and understanding. Our shared passion for the dental industry and commitment to providing the best care to our patients is what sets us apart.

At Thornhill Dental, we opted for a unified uniform for our clinical team, reflecting our values of teamwork and unity. We view every team member as equally important, each playing a distinct role, and relying on one another to deliver world-class dental care and an exceptional patient journey every day.

While we take our profession seriously, we also believe in creating a fun and enjoyable environment. We strike the perfect balance, ensuring our loyal patients feel comfortable and get to know us as individuals, not just professionals.

Practice Management

The practice management team at Thornhill Dental is led by James and Aimee Tattersfield, who are actively involved in the day-to-day operations. They work alongside Karen Douglas, a valued member of the team since the practice’s establishment in 1987. The management team at Thornhill Dental embraces a supportive, personal, and collaborative approach, fostering the growth, progress, and remarkable success of everyone within Team TD.

Although Graeme and Jenny Tattersfield, the founders of Thornhill Dental, are now enjoying a semi-retired phase, their wealth of experience in the dental industry remains invaluable. Graeme retired from clinical dentistry in June 2022, but their unwavering support is always within reach. Their continued involvement ensures that Thornhill Dental benefits from their expertise and knowledge.

Since its inception in 1987, Thornhill Dental has been privately owned by the Tattersfield family, who remain fully committed to nurturing the legacy of the practice. We take immense pride in embodying the warmth, care, and personal touch of an independent business while upholding the professionalism, polished appearance, and operational efficiency associated with a corporate enterprise.

Practice Growth

Thornhill Dental is thrilled to be experiencing rapid growth, a testament to the hard work, dedication, and diligence of Team TD. We are excited about the upcoming additions and enhancements we have in store for our patients.

In the months ahead, we will be incorporating treatment coordination into our practice, ensuring a comprehensive approach to patient care. Additionally, we are delighted to offer EMS Air Flow, an advanced treatment option, and introduce Trios intraoral scanners, further enhancing our cutting-edge technology and treatment capabilities. These exciting developments reflect our commitment to providing the highest standard of care to our valued patients.

Team TD Together

Our dedication to making a difference extends beyond dental health to overall well-being. Team TD believes in creating smiles not only on faces but also in people’s hearts. We are privileged to serve thousands of patients annually, and we aim to leverage that privilege for the greater good. Through charity events and initiatives, we strive to support local businesses, charities, our community, and those in need.

In 2023, we launched the Team TD Together initiative as a commitment to expand our philanthropic efforts and give back as much as we can, as often as possible. Visit our website and social media pages to learn more about the charitable work we have undertaken.

Check us out!

We receive numerous glowing reviews and heartfelt feedback from our fantastic, loyal patients on our social media platforms and Google reviews.

We encourage you to explore these channels to gain insight into Thornhill Dental’s personality, positive culture, and passion for success.

Contact us

If Thornhill Dental sounds like the perfect place for the next stage of your dental career, we would love to hear from you.

Feel free to reach out to James to learn more, arrange a practice tour, or share your ideas and suggestions. We are open and excited to connect with you!

Join our team at Thornhill Dental and embark on an extraordinary journey of dental excellence, compassionate care, and meaningful community impact!

Job Types: Full-time, Part-time

Salary: From £12.00 per hour

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Referral programme

Experience:

• Dental Reception: 2 years (required)

Work Location: In person