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Customer Service – Personal Banker - 6 Month Fixed Term Contract
View: 103
Update day: 30-04-2024
Location: Louth East Midlands
Category: Finance / Bank / Stock Sales
Industry: Banking
Job type: Contract
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Job content
Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.Join us as a Customer Service - Personal Banker in Skegness- You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to continually enhance our customer banking experience
- We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training
- Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers
- Helping customers to understand the different ways they can bank with us and the range of services we can offer
- Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience
- A passion for customer service and strong attention to detail
- The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
- Strong interpersonal skills and the ability to work well as part of a team
- The commitment to develop new skills and responsibilities
- Part time – 17.5 hours per week
- 6 Month fixed term contract
- You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview
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Deadline: 14-06-2024
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