Customer Sales Advisor, Domestic and General
View: 101
Update day: 07-05-2024
Location: Mansfield East Midlands
Category: Sales
Industry: Education Management Research Staffing Recruiting
Position: Associate
Job type: Full-time
Job content
Domestic and GeneralCustomer Sales Advisor- Whirlpool (Inbound)
Competitive salary:£18,500 rising to £21,500 after 6 months, plus bonus earning potential of £650 per month
Contract:Permanent, full time with flexible shift patterns
Location:Home-based hybrid working, but must be within commutable distance to Nottingham
Immediate interviews available with start dates in July and August.
Who We Are
We are Domestic & General. We’re a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, we’re recruiting Customer Sales Advisors for our Whirlpool department - a role that offers great work life balance. Join us and enjoy a flexible and engaging experience.
The role you’ll do
Day-to-day, You’ll
As a Customer Sales Advisor in our busy Inbound team, you’ll be the first point of contact for customers looking to register their appliances.
- Provide excellent customer service and register appliances efficiently.
- Use your brilliant sales and communication skills to upsell products that provide peace of mind.
- Build rapport with customers, get to know their individual needs and put their interests first.
- In a 3-week training programme you’ll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience.
- You’ll work on a shift pattern: Monday to Sunday, 08:00 to 20:00.
- Working from home initially, with a mix of remote and office working from our city centre office in Nottingham in the future.
- We’ll provide all the equipment you need, but you must have broadband access.
- A solid background in targeted sales or customer service
- Proven experience of working autonomously or in a home-based position
- A driven mindset with strong sales skills and a love for hitting targets
- Great communication skills - you’re at ease building rapport, listening to customers and demonstrating empathy when needed
- A team player committed to creating an excellent customer experience
- Unflappable and resilient attitude to juggle tasks and bounce back quickly
- Bonus earning potential of £450 per month and chance to increase your salary by £1,000 every 6 months through our Agent Salary Reward Scheme
- 33 days’ annual leave (including bank holidays), with the option to buy 5 additional days each year
- Save money at hundreds of retailers with our employee discounts
- Discounted gym membership, online workout sessions, culinary classes and other fun activities
- Regular incentives, with amazing prizes up for grabs
- Investment in your career development through ongoing coaching and clearly defined opportunities to work towards
Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.
Deadline: 21-06-2024
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