Customer Relations Co-ordinator

☞ TN Recruits Ltd

View: 103

Update day: 04-06-2024

Location: Tonbridge South East

Category: Other

Industry: Staffing Recruiting

Position: Entry level

Job type: Full-time

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Job content

Experienced in Customer Service?Excellent communication skills?Sound like you?Our highly regarded client is currently seeking a positive and empathetic people person to join their collaborative team as a Customer Relations Co-Ordinator.Within this role, you will be able to demonstrate your helpfulness and strong customer service skills and use them as you effectively manage enquiries and complaints, whilst also providing exceptional administrative support to the team.Responsibilities include:* Responding to client requests for complaint updates and helping in the preparation of monthly client reports* Monitoring the complaints inbox, logging all new complaints and allocating to complaint handler* Supporting the team with background research and investigations into complaints* Reviewing the daily/weekly/monthly complaints report and chase updates* Complete monthly data cleanse* Dealing with simple, templated final responses* Undertaking any individual or team task or activity reasonably requested and in line with the company valuesThis is a superb role for someone who is motivated by teamwork and first class customer care!Superb opportunities and progression await the successful candidate, as does a new onsite gym and other fantastic benefits. Location: TonbridgeHours: Monday - Friday 9am - 5pmSalary: £10PHContact Tim TODAY to discuss this customer service role in more detail and to make an application.In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.
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Deadline: 19-07-2024

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