CRM Business Analyst

Job content

Be part of something altogether life-changing

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What You’ll Do

• You will work in partnership with application and service domain leaders in Cytiva, acting as a business analyst and product owner to create a clear strategic direction that will deliver required capabilities on Salesforce.com and related platforms.
• You will direct & coordinate requirements by balancing customer need with business strategy, minimized defects, and technical debt
• Engage continuously with customers and stakeholders to understand their business goals and motivating factors.
• Being a partner and an advisor for customers and stakeholders to align product and processes designs
• Product backlog ownership; continuously refine and ensure that an agreed scope is always ready to move into development.
  

Who You Are

• Bachelor’s Degree in business, computer science or in “STEM” Majors (Science, Technology, Engineering and Math)
• A minimum of 5 years of professional experience as Business Analyst, Developer or QA within an ERP or CRM platform
• Skilled in breaking down problems, estimating efforts and proposing & analyzing impact of appropriate technology choices.
• Have skills and ability to translate requirements to enterprise software features.
• Experience leading teams in a formal software development lifecycle environment following project management and governance process.
• Familiarity with waterfall and iterative software implementation approaches
• Familiarity in tools supporting SDLC such as Jira, Rally, Aris, MS Project, SmartSheet, LoadRunner, etc.
• Translate unstructured or ambiguous requests into actionable user stories and work units through problem decomposition and planning.
• Ability to create functional specification unambiguous and understandable for QA and Development team.
  

When you join us, you’ll also be joining Danaher’s global organization, where 68,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.

If you’ve ever wondered what’s within you, there’s no better time to find out.