Credit Hire Claims Handler

☞ Massenhove Recruitment Limited

View: 104

Update day: 07-05-2024

Location: Tonbridge South East

Category: Finance / Bank / Stock Sales

Industry: Accounting

Position: Entry level

Job type: Full-time

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Job content

Credit Hire Claims Handler Job Market-Insurance Claims Credit Hire Claims Handler
  • About the role My client are looking for experienced Motor Claims Handlers to join their growing Credit Hire Claims Team. Ideally you will have 3+ years credit hire claims handling experience with at least 5 years in a motor claims related role Knowledge of the ABI GTA and how to deal with credit hire claims outside of the GTA guidelines Good knowledge of credit hire caselaw and its application in the day to day handling of credit hire claims Credit Hire Claims Handler
  • Key duties Review case history on file assignments while liaising with other departments to establish where liability for the accident rests and investigate the validity of third party claims. Updating the claims system with clear and accurate records of progress on the claim, leaving diary messages for any next steps and timeframes Manage all aspects of third party vehicle damage and third party property damage claims presented by a third party directly or via solicitors, insurers and accident management companies Spot insurer, handling agent and defendant solicitors’ trends and tactics to assist in the departmental handling of third party claims Offer intervention services to non fault third parties where appropriate Handle all aspects of credit hire claims as a Non ABI GTA Insurer Assess cases for prospects of success at litigation Assess complex files i.e. liability, high value etc for prospects of success Ensure collective targets are attained, specifically in relation to controlling indemnity spend Provide excellent customer service Develop organisational and time management skills Manage own workload including hitting KPIs with PH and non PH communication Ensure a relevant level of technical understanding with continuous development and learning. Credit Hire Claims Handler
  • Key requirements Excellent verbal and written communication skills with proven negotiation skills Capability to vary approach Ability to prioritise; recognising the importance and urgency to work to tight deadlines Accuracy and attention to detail Ability to take on increased ownership and responsibility when necessary The ability to work individually and proactively, as well as part of a team Ability to undertake and embrace new tasks/roles as required Helpfulness and a passion for customer service High energy levels Drive and enthusiasm for meeting targets education or equivalent with demonstrable ability in numeracy skills and written English
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    Deadline: 21-06-2024

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