Control Room Operator

Job content

Control Room Operative required for office location in Romford

Shift hours are from 7pm to 7am

Pay rate £9.50 an hour

Working a 4 on 4 off roster, including weekends

Adsec Group is a privately-owned company providing a range of security, concierge and receptionist services throughout London and the South East. We specialise in the provision of providing high-quality bespoke solutions, to a varied portfolio of clients.

Formed in 1998, our success over the past 20 years is based on our philosophy of working with our clients and staff to deliver progressive, innovative and cost-effective security solutions.

Our staff are our greatest asset. We believe that developing and retaining talented people is fundamental to our success. We offer specialist training and development to ensure our staff have the skills to enable them to carry out their duties professionally and to the highest standard.

Job Description:

• Staff the security control room and operate all the functions, to agreed levels, within it including CCTV, alarm and telephonic and radio systems, as well as the distribution of keys, recording details in the logbook as appropriate;
• Direct patrolling security officers to attend incidents and help co-ordinate situations with the Manager;
• Record all incidents in the appropriate format and write concise and accurate incident reports as necessary;
• Deal professionally with clients, individuals, colleagues and security officers;
• Undertake staff training as required and receive guidance and instruction from the Manager when necessary. Help train new members of staff in working at Security Services and complete assessment forms as required;
• Carry out special duties, if and when required;
• Any other duty as detailed.

Person Specification

• Must have a valid SIA licence (Security Guarding or Door Supervisor)
• Excellent command of English, both verbal and written;
• Proficient IT skills, including Outlook;
• An ability to act calmly and make decisions in difficult/crisis situations;
• An ability to write out detailed reports for management/clients
• Flexible and able to work nights, days and weekends as per the roster
• Knowledge of Timegate a definite advantage
• Capable of preserving confidential or sensitive information
• Previous experience would be an advantage

Job Types: Full-time, Permanent

Salary: £9.50 per hour

Benefits:

• On-site parking

Schedule:

• 12 hour shift

Application question(s):

• Are you available to work 7pm to 7am any day of the week including weekends?

Experience:

• Control Room: 1 year (preferred)

Licence/Certification:

• SIA licence (preferred)

Work remotely:

• No