Commercial Lead

Commercial Lead - Permanent, Full time

Salary of up to £70,000 dependent on experience plus excellent pension scheme, 28 days annual leave plus volunteering days, life assurance and corporate discount scheme

Location – Site Based, Carr Lane, Hull

Business Area - Wholesale & Networks

Closing Date –23rd October 2023

What will I be doing?

We are recruiting for a Commercial Lead who will provide the wholesale function with commercial and pricing expertise, analysis and insight. You will support the development of the wholesale commercial strategy, competitor pricing analysis, new pricing models as well as recommending day to day tactical pricing across the product portfolio.

More specifically, your key accountabilities will include:

• Responsible for KCOM’s wholesale pricing strategic plan definition and implementation, including model creation and the generation of robust data-driven proposals. This includes managing others.
• Work with the product team to understand and qualify the market opportunity, define key customers and market insights to deliver the business’s overall strategic plan. Appropriately manage related risks and issues, and creating forward-looking growth plans.
• Develop commercially sound proposition strategies to unlock market opportunities and at the same time drive the commercial priorities. Support sales and product teams to successfully deliver KCOM wholesale’s commercial objectives. This includes both new products and product enhancements.
• Provide financial and commercial analysis and insight into performance of the existing product portfolio. Work closely with KCOM Group Finance.
• Track and report retrospectively on monthly commercial and product financial performance, including long term profitability analysis, strategic commercial approach and returns on investment, to inform future product development
• Conduct ad hoc analysis and deep dives into specific products, analysing usage, profitability, competitor activity and market dynamics
• Review pricing of existing and new business proposals to ensure they are aligned with company margin, risk and contingency provisions
• Ensure all customer and supplier bids/contracts and proposals are approved and reviewed in line with deal approval governance and policy prior to submission/signature. This will include building a framework to assess commercial performance, define and drive required improvements.
• Identify, manage and report on key commercial / legal risks (legal risks to be communicated to Legal function and ongoing appropriate support / liaison to be maintained)
• Lead annual product pricing activity, creating and presenting options for approval, and then implementing them with the appropriate matrix teams across the organisation.
• Identify, manage and report on key commercial, legal and regulatory risks. Work closely with the relevant teams to ensure that all appropriate functions take ownership of the relevant matters.

We are looking for individuals who:

• Senior experience in defining and reviewing pricing and commercial models in one or more regulated industries.
• Prior experience in a regulator or consultancy dealing with pricing and costing models is critical
• Proven experience in a commercial leadership role (product, propositions, financial management)
• Experience with Costperform or other regulated costing software is an advantage
• Experience in Telecommunications Industry or working in other IT or Technical markets

What you will get from KCOM

We are as passionate about our people as we are about our customers.

We offer a range of family friendly, inclusive employment policies and flexible working arrangements, including options such as part-time work, remote working and job sharing. We pay employees a minimum of the living wage and offer other benefits such as generous pension contributions, core life assurance, income protection and discounts with top retailers.

We have employee engagement forums, onsite facilities, and services to support our colleagues from all backgrounds. All employees have access to an employee assistance program and occupational health support as well as a range of online wellbeing tools.

We are an equal opportunity, disability friendly, lifestyle and orientation supporting, inclusive employer and everyone is welcome. Values are important to us as is the ability to work flexibly and the opportunity to progress and develop. We want everyone to realise their potential and are committed to providing an environment which supports this.

We are signed up to the Armed Forces Covenant and Disability Confident Scheme and we support local schools and colleges with mock interviews and careers advice.

We have an employee diversity and inclusion forum and hold regular events to promote DEI across the business.

Who are KCOM?

For us, it’s bigger than broadband.

KCOM has been in the heart of the Hull and East Yorkshire community since 1904.

We’re proud to be rooted in East Yorkshire and committed to delivering the world’s best broadband service to the region.

We are an innovative, award-winning company that is committed to providing a friendly, helpful and world class service to our customers by putting them first. All of our people are responsible for giving our customers the best impression and experience of KCOM.

We completed the first stage of our Lightstream full fibre network - making Hull the fastest, most connected broadband city in the world in 2019. Now we’re expanding our award-winning network to bring the benefits of full fibre broadband to even more homes and businesses across the region.

We are a business that thrives on working collaboratively to bring innovative ideas to fruition and continually striving to be the very best at what we do in order to keep our customers connected.

KCOM reserve the right to close this vacancy before the published closing date, should the need occur. We therefore advise that you submit your application as soon as possible.

We are only accepting direct applications to this vacancy and therefore no agency applications will be accepted.