Claims Handler

Claims Handler – Preston

Davies are looking to recruit a Claims Handler to join our Property team in Preston. In this role, you will be the first point of contact for our customers. To success in this role, you will be a great communicator, dedicated to providing a professional and empathetic service.

Duties & Responsibilities

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  Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country;
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  Composing professional and informative letters and other written correspondence;
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  Ensuring compliance with our contractual and regulatory requirements;
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  Reviewing data to set up new claims, appointing contractors and updating claims on internal systems;
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  Reviewing insurance policy wordings to establish if a claim is covered;
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  Managing and reviewing diaries in a timely manner;
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  Issuing payments to policyholders and suppliers for settlements;
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  Contributing to a happy team working environment

Skills & Experience

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  A professional and adaptable communication style – both written and verbal;
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  Efficient administrative skills;
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  Strong numeracy, literacy, and IT skills;
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  A proactive attitude, and an enthusiastic approach
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  Polite a courteous phone manner

What We Offer

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  Reward platform – discounts for over 800 retailers
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  25 days holiday (rising with service)
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  Well-being centre
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  Recognition programme
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  Paid fertility appointments
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  Fostering friendly employer
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  Pension - matched contribution up to 5%
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  Life Assurance (2 x basic salary)
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  Development, training and professional qualifications

About Davies

We are a global team of more than 4,000 professionals operating across the UK, Ireland, the US, Canada & Bermuda. Specialising in professional services and technology firms, working in partnerships with leading insurance, which are highly regulated, global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Davies Group endeavour to recruit from the widest possible pool of suitable candidates. If you require any adjustments or special arrangements to be made to our application process on account of a disability, please contact Human Resources.

Our values

As we continue to grow and diversify it’s crucial to us that all Davies colleagues stay true to our “Big IDEA”: to Inspire, Deliver, Empower and Aspire. These values remain the cornerstone of what we do.

We’re looking for individuals who share our passion and want to play a part in shaping our future. Being a Davies person means being part of our exciting journey.