CIB_Operations_Program/Project Manager

Job content

J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Why choose GPS?

• The Global Payment Strategy will implement the future vision for payments within JPMC.
• It’s ground-breaking, challenging and one of CIB’s most important and high-profile programs.
• We want talented people to join an exciting family of business and developer professionals that is working hard to create a stronger, safer more flexible world for the future of wholesale payments.
• There is the opportunity for great exposure and networking across the program and its global stakeholders.
• We want to be creative and innovative for our clients and for operations.
• It’s a fantastic opportunity to influence the Payments landscape we live in.
  

Readiness, Enablement and Migration (REM) is the program team whose remit extends across all program delivery and ultimately ensures clients are safely migrated to the new payments architecture, Graphite. Strong project management discipline is critical to ensure a solid REM delivery plan for each product/clearing across the multi-year programme. This position will be key to planning and driving REM’s coordination across the various impacted teams and all stakeholder engagement.

Skills / Experience

• Data analysis to inform requirements and migration strategies.
• Sees the big picture (the clients’ goals).
• Project experience ~ client and operational readiness.
• Wants to be creative, innovative and forward thinking.
• Cares about doing good work; likes to improve practices.
• Confident communicator; able to help teammates make good decisions.
• Willing to keep learning new skills.
• Strong MS skills (PowerPoint, Excel, Word)
• Work collaboratively with team members and cross functional working groups.
  

Development Opportunities

• Global and regional networking opportunities
• Experience of new requirements methodology and program delivery.
• Technical skills development in the payments arena.
• Stakeholder engagement and communication.
• Drive your career in a critical program environment
• Coaching and support from the whole team.
  

The role is aligned to a strategic program & provides a strong platform for a career, whether in operations, projects or other partner roles.

Key Responsibilities Include

• Ability to manage, define and track project plans for key milestones and supporting capacity planning to ensure program requirements and plans are effective in producing positive outcomes.
• Maintain and monitor list of key programme-level dependencies including across application groups and proactively track through to completion. Provide appropriate dependency reporting to the appropriate governing body.
• Facilitate governance/ key project level meetings and meet the relevant information demands for those. Ensure decisions are made within governance and identified governance meetings have clear agenda, quorum members, reports and minutes published. Drive project adherence to the agreed project lifecycle
• Ensure the project adheres to project risk and issue standards and maintain the project risk and issue log (driving remediation/ resolution activities through to closure). Drive effective escalation management of risks and issues from projects and releases into the programme.
• Manage stakeholder engagement and communication at all levels across the firm and will be responsible for maintaining a project stakeholder and communications plan.
  

Qualified candidates will have a track record across functional teams in operations, project management, and working with a large group of cross-impacted teams. Extensive experience in building an effective partnership with teams in various locations.

• Project Management experience within complex programmes in global financial institutions.
• Exceptional experience and proven track record in stakeholder management, partnership and complex programme governance across multiple locations.
• Excellent problem-solving skills, ability to quickly broker solutions and resolve conflict situations.
• Experience of transaction and cash management such as the payment processing environment.
• Standard suite of Project Management attributes (Project Scope, Plan Development and Management, Risk and Issue Management)
• Excellent written and verbal communication skills at all levels, including ability to communicate effectively with senior managers.
  

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.