Change Coach (BBO) (Minehead)

Pluss, part of Seetec Pluss and the Seetec group, is an award-winning Community Interest Company that supports thousands of people each year to achieve a career and fulfil their true potential. Our employment operations help jobseekers who need the most specialist support to find work. Our enterprise operations run alongside to create direct employment opportunities in a wide range of job roles. The projects give people the opportunity to get involved in local communities, meet new people and have fun through a range of activities. Positive People and Hopeful Families are funded by The European Social Fund and The National Lottery Community Fund

We are currently recruiting to the role of Change Coach. Within this role you will engage with disadvantaged participants with multiple barriers, assessing their needs and developing individually tailored support packages to enable them to become more socially included and enter training, education and /or employment. Our participants may include single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with specific disabilities.

Our ideal candidate must have experience of working and training people with multiple and complex needs. Be highly organised, self-motivated, engaging,supportive and have the ability to be a mentor and coach. You must also have experience of setting up learning opportunities including workshops and bespoke programmes of work.

If you are from a sales, hospitality, retail, recruitment background or previous experience within employability we would like to hear from you.

Key Responsibilities

• Work to the targets and KPIs defined by the Partnership Manager.
• Respond to referrals, ensuring that the person is eligible for the contract and assist with the identification and recruitment of long term unemployed and economically inactive participants.
• Use a variety of engagement strategies working with local organisations to meet the project’s engagement targets across all participant target groups, ensuring equality of access for all.
• Manage a personal caseload of participants, being the single point of contact as well as mentor and coach, to remove barriers to education, training or employment, and support participants to achieve these outcomes.
• Through personal assessment and vocational profiling establish effective SMART action plans and optimum progression routes for customers.
• Ensure the Pluss IT CMS system is kept up to date, recording accurate data on participants’ demographics and activities.
• Effectively identify local employment opportunities.

For full details see full job description:- http://ourjobs.seetec.co.uk/pluss/change-coach-bbo/

Skills and Experience

• Experience of working with customers both on a one to one basis and in a group setting.
• Experience of working with and training people with disabilities and other barriers.
• Empathy towards people who are disadvantaged and understanding of barriers to employment and participants’ progression.
• Experience of working in a target driven environment and ability to self-motivate to achieve results.
• Experience of caseload management.
• Minimum of 5 GCSES at grade C or above (or equivalent qualification) including Maths and English.
• NVQ Level 3 Advice & Guidance Qualification (or equivalent).

Additional Information

Salary: £25,339 - £27,106 p.a (dependent on experience)
Location: Minehead
Hours: 37 hrs per week - Monday to Thursday 8.30 am to 5.00 pm and Friday 8.30 am to 4.30 pm.
Closing Date: 7 September 2021

In light of Covid-19 Interviews will be undertaken via Microsoft Teams

Benefits: 25 days annual leave + Bank Holidays + Birthday Day off, Pension, Competitive Salary, optional discounted Medical and Health Cash Plans, Employee Assistance Programme, Cycle to Work Scheme, Eye Care Scheme, access to a wide range of local and national discounts.