Learner Experience Administrator

Seetec Outsource Training and Skills Ltd is part of the Seetec Group of companies that deliver services across the employment, skills and rehabilitation sectors –unlocking people’s social and economic potential by helping them into work, develop new skills or turn away from crime. Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now the 9th largest employee-owned business in the UK where every employee is a stakeholder in our collective success.
Seetec Outsource Training and Skills Ltd enables people, businesses and communities to thrive by providing high quality education & skills training and lifetime workforce development opportunities. We support key sectors of the economy and build powerful partnerships with government, employers, business networks and sector representative bodies to deliver the skills that are needed today and prepare for the skills that will be needed in the future.
We are a Disability Confident business and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People Gold status, is a Real Living Wage employer and are rated ‘good’ by Ofsted for our market-leading training and skills delivery.

Join Seetec as a Learner Experience Administrator to support our skills delivery team including tutors, learners and managers across the region. You will act as the main point of contact for trainees and employers during periods of work experience placement; ensuring review meetings are scheduled and timesheets collated
Our successful candidate will be a highly organised individual with knowledge and experience of portfolio-based teaching and learning processes, and a PTLLS qualification as a minimum.

Key Responsibilities

• Responsible for contacting and tracking learners who complete skills provision, to ascertain current situation and support successful transition into progression outcomes
• Coordinate ordering of training materials, stationery and maintain petty cash across sites raise purchase order invoices to cover exam fees and room hire
• Maintaining and updating learner records through caseload management software
• Maintaining and checking learner files against audit and compliance measures and work closely with Tutors/Skills Delivery Manager to resolve areas of concern
• Deliver pre course selection and induction days to learners including providing advice and guidance
• Work across multi-locations to support the team; completing exam invigilation duties and ad hoc delivery of programmes as required
• Be involved with the design, delivery, evaluation and promotion of Seetec’s Skills provision
• Gain learner feedback, through various methods, both whilst the learner is on programme and upon completion of the programme

For full job description and to apply for this position, please follow the link: https://ourjobs.seetec.co.uk/sots/learner-experience-administrator/

Skills and Experience

• Experience of funding compliance paperwork and data
• Experience in teaching and learning
• Minimum PTLLS qualification
• Proven experience of working with hard-to-reach learners
• Experience of initial and diagnostic assessment tools
• Experience of delivery in the classroom and the workplace to young learners and adults
• L2 Functional Skills English and Maths
• Knowledge and experience of portfolio-based teaching and learning processes

Additional Information

Salary: £22,000 - £25,000 per annum (dependent on experience)
Location:
Closing date:

Hours: 37 hours a week (Full Time) Monday to Thursday, 08.30am to 5.00pm, Friday, 8.30am to 4.30pm

Benefits: 25 days annual leave + Bank Holidays + Birthday Day off, Pension, Competitive Salary, optional discounted Medical and Health Cash Plans, Employee Assistance Programme, Cycle to Work Scheme, Eye Care Scheme, access to a wide range of local and national discounts.
Seetec Outsource is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”