Car Park Assistant x 2

Job description

Working within a bustling atmosphere as part of passionate team this role as a Car Park Assistant plays a core part in providing fantastic customer service.

The Hours: 4 x 4hrs over 7 days. Weekday shifts from 11am - 3pm and weekends require both days for a morning or afternoon slot.

The Salary: £9.60 per hour

Duration: May - 2nd October 2022

Fountains Abbey and Studley Royal is one of 1154 sites globally recognised by UNESCO as a World Heritage Site. Surrounded by the beautiful countryside of Nidderdale Area of Outstanding Natural Beauty, and close to the city of Ripon, the estate is iconic in the North of England.

The River Skell winds its way through an 800- acre estate of contrasts and surprises. The abbey ruins tell the story of 400 years of monastic life, years of riches, ruin and revival, brought to a close by the dissolution of the monasteries under Henry VIII. Studley Royal Water Garden, with its elegant canals, follies and eye-catchers was the height of fashion in Georgian times, with the designers cleverly incorporating the abbey ruins into their grand vision.

Together with a deer park, Cistercian Mill, Victorian Church and an Elizabethan style manor house it’s clear why the estate is one of the most popular National Trust places to visit.

Providing a great visitor experience and looking after this special place is at the heart of what we do, and we’re passionate about getting the details right. Whether you’re giving our visitors a warm welcome, caring for our buildings or collections or improving conditions for wildlife, every contribution ensures that nature, beauty and history continues to thrive at this special place.

You’ll be working outside, meeting and greeting our visitors, providing help and guidance on where to park and may be required to sell parking tickets. You’ll help to keep the car park and surrounding area in good order, and provide a courteous and informative service to our visitors.

You’ll also be responsible for answering queries and making sure visitors can find everything they need for their visit. When interacting with our customers, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects or promoting our cause.

As this is an outdoors role, you’ll need to be comfortable working in all weather conditions.

Please also read the full role profile attached to this advert.

You’ll be:

• Helpful & Friendly

• Customer focused with a positive attitude

• Enthusiastic with a willingness to learn

• A team player, but also can work on your own initiative

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.