Business Support Assistant

Job content

We have a full-time vacancy of 37 hours, 9am - 5pm Monday to Friday, for a Business Support Assistant in Children and Family Services based in Helston Family Hub supporting the work of the Early Help Service in the Family Hubs. The primary role is to provide administrative support in the delivery of those services, supporting operational colleagues and ensuring timely communications with service users and partner agencies.The successful applicant will deliver or assist with a range of tasks including room bookings, records management, meeting administration, financial transactions, inputting of information to the Case Management System and offering information, advice and guidance to our customers.
You will have good interpersonal and communication skills, with the ability to liaise appropriately with all levels of staff, service users and other agencies. A professional approach applying discretion and diplomacy is essential. The successful applicant will enjoy the challenge of working within a busy team environment, display flexibility and produce good quality, accurate outputs, while often working to deadlines. This role may involve a combination of office/home working. Driving licence and car essential.
Applicants should have 4 GCSEs (A-C), or equivalent, including English and Maths, excellent keyboard skills and demonstrate experience of working in an office environment.
More information about working for Cornwall Council is available here
This position will be subject to a criminal record disclosure check.
Please view the role profile, your application will need to demonstrate how you meet the required criteria. Please ensure you answer all of the pre-screening questions in full, within the application form. Please do not upload any additional documentation in support of this application. Applications will be considered based on the screening questions and qualifications and experience details provided within the application form only. Any further attachments will not be considered when the recruiting managers are shortlisting for interview.
Whilst the location/work-base for this role has been specified, the current Government guidance around social distancing and our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.