Business Manager Onboard Sales & Direct Partnerships

☞ Carnival Cruise Line

View: 108

Update day: 07-05-2024

Location: Southampton South East

Category: Marketing / PR Restaurant / Hotel / Tourism

Industry: Hotel Travel Accommodation

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Job content

Job Description


When you think of iconic brands certain names spring to mind. The Cunard Line has big plans for the future, with a fourth ship joining the fleet in 2022, so there has never been a more exciting time to join us!

We have an exciting opportunity for a Business Manager, Onboard Sales & Direct Partnership channels to join our Cunard Sales Team.

The Role

In this role you will be responsible for the strategic, commercial and operational set up of our future cruise sales teams on each of our three ships, as well as leading the development of our Direct Partnership channel in the UK.

Onboard Sales – You will set the annual operating strategy for onboard sales across all source markets, setting and delivering revenue objectives through effective organisation and sales and marketing support, and will set the long term plan for the organisation, including the launch of Cunard’s 4th ship. On board sales requires collaboration with revenue management and sales teams in all source markets (principally North America, Australia, Germany and Japan) to ensure on board sales grows as a percentage of total sales, and to ensure that Cunard’s global sourcing ambitions are effectively supported.

Direct Partnerships – You will set the annual plan for the Direct Partnership channel, understanding new distribution opportunities through closed user groups and affiliate channels. The development of the channel will require close collaboration with colleagues in brand and digital marketing, UK sales and revenue management.

About You

To be successful in this role you will have experience in managing remote teams, excellent communication skills with the ability to influence outcomes along with strong numeracy and analytical skills. You will have the ability to plan strategically and identify commercial opportunities whilst realising potential and providing visible supportive leadership.

You will foster a positive work environment through empowering, enabling, motivating and developing others.

You will have experience of managing costs and budgets.

To view the full job description, click here

This role has been levelled at a CUK07


About Us

Carnival UK is the operating company for P&O Cruises & Cunard. We provide world class cruise holidays and take enormous pride from bringing to life two of the most iconic brands from Britain’s rich seafaring heritage. That legacy of elegance and style, of beautiful ships, inspiring leadership and guest-obsessed service excellence lives on today, as we evolve ourselves for tomorrow.
Working at Carnival UK means being part of a tight-knit but truly global team made up of friendly, happy, caring people. Parts of our business are incredibly diverse, but we work hard every day to promote even greater inclusion, fresh ideas and different perspectives. Whatever our role or background, we share high standards, heartfelt values and a sense of belonging. We’re focused on wellbeing every day, as well as being supportive and compassionate when we need it most. We stand by our Culture Essentials which help us live out our shared commitments across the globe and include our commitment to Speak Up, Respect and Protect, Improve, Communicate, Listen & Learn and Empower.
As a growing business we have a big focus on developing skills and continuous learning. From formal qualification to the life lessons of worldwide travel, we offer our people a broad range of personal and professional development opportunities. All of our roles give people the chance to stretch themselves and learn from colleagues with a wealth of experience. As our business grows, we want our people to grow too. So we’re determined to create opportunities for everyone to drive their development and define their own career path.


About the Team

The Cunard Sales and Marketing team are instrumental in the success of Cunard and our aim to be the benchmark of luxury travel. Our marketing teams maximise opportunity and create focused, meaningful communications that help to grow existing audiences as well as appealing to new ones. We have experts across advertising, CRM, brand, PR, digital, loyalty and the creative studio who work together collaboratively to create unforgettable holiday happiness. Our sales teams develop and grow partnerships ensuring they have the finest knowledge of our products. Our teams also manage sales communications, systems, and events to provide the best tools and support, ensuring that our travel trade partners are at the centre of all that we do. In addition to supporting travel agents, the sales team provide support to a team of ship based sales managers and work with third parties to find new routes to market for our brand.
Join us on our journey - apply now.
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Deadline: 21-06-2024

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