Business Administration Apprentice

Apprenticeship Qualification: NVQ Business Administration Level 3

Who with? J Tomlinson – Facilities Management,

How long for?18 – 24 months, with a view to further opportunities

Working Hours: 40 hours per week (Monday to Friday 8AM – 4:30PM OR 8:30AM – 5PM.

(On a rota basis, changing every month) Some flexibility required to cover annual leave/absence in the team.

Rate of Pay: £4.81 per hour

Where? Wakefield Office, based at –

Unit 1, Silkwood Park

Fryers Way

Wakefield

Ossett

WF5 9TJ

www.jtomlinson.co.uk

A bit about the Employer: J Tomlinson

J Tomlinson is an established, privately-owned company with a substantial heritage and wealth of experience in delivering integrated building solutions tailored to public and private sector clients. Our extensive portfolio of services includes the provision of Construction, Refurbishment, Repairs and Maintenance, Engineering Services, Regeneration Programmes, Energy Efficiency and Renewables, and Facilities Management.

We offer a totally integrated building solutions and have recently started working with several Police Forces, to manage their Facilities contracts. Police Forces include:

• West Yorkshire
• North Yorkshire
• South Yorkshire
• Humberside

Due to securing these new contracts, J Tomlinson is looking to offer an amazing Level 3 Business Administration Apprenticeship opportunity to join the Facilities Maintenancedepartment based out of ourWakefield Office, who will join us in an actual working environment and learn the ins and outs of the day to day workings within our business.

What is an Apprenticeship?

An apprenticeship can be a wonderful place to start and can set you off on the road to success. You can work and earn while you learn. Doing an apprenticeship can be very beneficial for people that find that classrooms or traditional learning environments are just not for them., and gives you real experience in a real-world job. This really is an opportunity to learn how to do something quite simply by doing it!

About this Apprenticeship:

Business Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. Working both independently or as part of a team, you will be able to develop key skills and behaviours to support your own progression towards future management responsibilities.

You will support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.

Working alongside colleagues in our Wakefield Office, you will learn skills and build your knowledge across 4 of our high-profile blue light contracts.

Perhaps one of the greatest benefits of these particular Apprenticeships, is that you will have an opportunity to experience, work in, and be part of every aspect of then Wakefield Office function, even spending time with the Police Force itself, and it’s Community Projects!

Throughout your Apprenticeship, you will spend time working in:

• Contact Centre
• General Admin
• Commercial Admin
• Health & Safety
• HR
• Social Value Team

Day to Day Duties will include:

Contact Centre:

Working alongside an existing team of 5, you will either work in the Reactive OR Proactive Team.

Reactive Team – handles calls/requests from police stations, taking details of repairs required across their buildings, for example – the heating’s not working, there’s a broken window……

Proactive Team – plans and schedules works as agreed in advanced with the Police Force/Contract, and in line with their SLA (Service Level Agreement) for example – emergency light testing, electrical checks, things that basically have to be carried out every set number of months etc.

In both teams, you will be booking appointments, both for with directly employed engineers and sub-contractors to attend appointments and fix/repair as needed.

General Admin:

You will be pulling documents together, minute taking, typing up notes, scheduling meetings, photocopying etc.

Commercial Admin:

You’ll be working with suppliers (i.e. of materials) agreeing/negotiating costs for materials, managing/processing invoices, processing payments, managing store cards for materials etc. making sure that engineers are keeping within their set credit limits and so can keep purchasing materials as they need them.

Contracts Team:

You’ll get to understand how a contract is managed – shadow the Contracts Manager, Operations Manager, and Health & Manager.

HR Team:

You’ll have an opportunity to shadow the team, understand relevant HR policies and procedures, gaining an understanding of their role within the wider busier.

This wider experience and knowledge will be invaluable are you progress in your career.

About You:

The business administrator is expected to deliver their responsibilities efficiently and with integrity. You will therefore demonstrate/have:

• A positive attitude
• Strong communication skills (both written and verbal)
• A proactive approach to developing skills
• Initiative
• Being able to manage priorities and own time
• Problem-solving skills
• Decision-making skills
• The potential for people management responsibilities through mentoring or coaching others

You will also have a minimum Grade C GCSE in English and Maths.

Does this sound like you? Then what are you waiting for?!

Please note that an Enhanced DBS Disclosure and full Police vetting will be required to be undertaken by all successful applicants.

Opportunities:

The opportunities with J Tomlinson really are endless, but they very much depend on YOU, and how much you want them, how much effort you are willing to put in. At the end of your Apprenticeship, you could find yourself developing a role within;

• Quantity Surveying
• Operations Management
• HR
• Health & Safety

Company Benefits:

• Life assurance
• Recommend a friend scheme
• Free confidential employee assistance programme, offering advice and support
• Option to purchase an additional 5 days annual leave
• Pension with employer contribution
• Free parking on site
• 25 days annual leave plus bank holidays