Business Admin Apprentice - Connect and Save

Job content

Business Admin Apprentice - Connect and Save

National Minimum Wage

We are looking for an enthusiastic, confident and friendly individual to assume the role of Business Administrator.

Join our team in Romford today!

Why Work For Us?

• This is a fantastic sales role opportunity within a very progressive company.
• Connect and Save is a fast-growing specialist
• We work with the top Insurance Brokers in the UK
• Full training provided including a 5-day onboarding programme
• Uncapped commission!
• Career progression – fantastic agents are recognised!
• We always have new ideas to motivate our floor staff, competitions & prizes!
• Continuous impact coaching and support provided

The role

Requirements and prospects

Desired skills

This is a fantastic opportunity for confident individuals with excellent communication and interpersonal skills who are looking to kick-start their career within a growing business. The Business Administration Modern Apprentices will learn about the the daily operations of the business and then play a key part in delivering effective support to the customer service and administrative functions.

Our Call Centre Operative’s Day...

• This is an outbound telephone-based role, where you will be responsible for generating interest in either the reviewing of a client’s current policy or discuss options available for a new policy.
• You will be required to complete a thorough Fact Find with the client with a consultative style approach, and then look to transfer clients through to a team of Insurance Brokers.

Key duties and tasks will include:

• Deliver excellent customer service to our customers, using appropriate channels and internal systems such as phone, email, and webchat
• Build rapport, identify customer needs quickly, efficiently, and proactively to deliver the right solution in the first instance
• Ensure all internal systems are updated and maintained with accurate and up-to-date information
• Responding to and managing customer enquiries
• Assistance with paperwork, document creation and other ad-hoc duties
• General administration/back-office duties – filing, photocopying and scanning

Personal qualities

• A consultative style sales approach with a confident and friendly telephone manner.
• Excellent work ethic, ambition, and desire to succeed.
• Money motivated with a positive, can-do attitude.
• A good sense of humour - we are a friendly team and work hard to create a positive office culture and environment.
• Brilliant Objection Handlers.
• Motivated to achieve and exceed Targets.
• Brilliant Time Keeping.
• Willing to Learn and Take Training Seriously to Succeed and Achieve.

Desired qualifications

GCSE 9-4/A*-C in English and maths or Functional Skills (desirable)

Future prospects

A Business Administration Apprenticeship will likely lead to a Business Admin role

Apprenticeship summary

• Weekly wage

National Minimum Wage - To be discussed at Interview

Plus uncapped commission, and team bonuses!

Wages explained

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week or 20% of their total hours / week).

• Working week

Monday to Friday - Saturdays part Time

Hours 9am - 6pm

Expected duration

12 months + End Point Assessment

• Apprenticeship level

Level 3

• Positions

10 available

Training provider

JLMS Management

Applications for this apprenticeship are being processed by JLMS Management.

Formal training usually takes place every 1 to 2 months and assessors will also be in regular contact to support learning. The programme runs for 12 months not including End Point Assessment.

Students are taught using our learning platform APTEM. You will be working towards a Level 3 Business Administrator apprenticeship standard.

Apprenticeship standard

Business Administrator
Level 3 (A level)

Job Type: Full-time

Salary: £4.81-£9.50 per hour

Benefits:

• Company pension

Schedule:

• Monday to Friday

Work Location: One location