Assistant to the Chief Commercial Officer (CCO)

Job content

Assistant to the CCO

We have an excellent opportunity for an assertive and organised individual to join our growing commercial team, reporting directly into our Chief Commercial Officer. This will be a key role within the business, where you will be involved with our sales and bid administration, diary management, KPI and SLA administration, report generation and more. If you are looking for a fast-paced role with variety, keep reading!

About the role:

From creating management reports to assisting with bid documentation, you will support our Chief Commercial Officer in the smooth running of the Commercial team as we expand on a global basis.

You will work closely with our wider Sales team to ensure that KPIs and SLAs are being hit and that all administrative activities are completed within agreed timescales. We use a number of different systems within the team, so it is crucial that you are able to pick these up quickly.

This role is based in our Berkshire head office - a two-minute walk from Thatcham train station with free on-site parking and easy access to many nearby towns and cities.

What you’ll be doing:

No day is the same at Support Revolution, but you will find yourself getting involved in:

• Providing support and assistance to the CCO on a daily basis
• Ensuring that all sales activity relating to internal KPIs and SLAs is regularly completed
• Ensuring that wider activities are completed to ensure that sales processes are not disrupted
• Creating and reviewing PowerPoint slides for internal and external meetings
• Ensuring that the internal bid management process is fit for purpose and working with the CCO to ensure this is adhered to
• Administrative activities relating to our internal costing process
• Internal diary management – both your own diary and the CCO’s diary
• Ensuring that all systems across the Commercial team are updated regularly and being used correctly
• Ad hoc activities and support within the commercial team
  
  

What we’re looking for:

To be successful in this position you will have impeccable time and diary management skills and experience. Experience in this capacity within a Sales and/or Commercial team is key, as you will be the cog in the machine that ensures that the entire Commercial team runs efficiently. On top of this, we are looking for:

• A “get stuff done” attitude, with the ability to highlight the importance of organisation and administration within a commercial team
• Amazing time management skills, with the ability to multi-task and manage a number of high-priority tasks
• Previous experience in a similar capacity within a Sales and/or Commercial team
• A high level of IT literacy, with the ability to learn new systems quickly (e.g., bid management systems, CRM systems)
• Strong coordination skills
• Basic understanding of a sales process and an appreciation of the importance of timeline management
• A good mix of assertiveness and approachability
• Experience using a CRM and Microsoft Office
• Experience within an IT/software organisation would be a plus but is not essential
  
  

On top of the above, we have some core values that underpin our culture and performance:

• Quality - consistently delivering a higher standard of excellence to all internal and external customers. Inspiring confidence through the application of leading-edge technical skills and knowledge
• Ownership - respect, recognition, and empowerment of others; taking the initiative to bring about positive results
• Curiosity – visionary and entrepreneurial thinking to develop and drive forward new ideas. An agile, flexible approach. Seeking new opportunities and driving change within both Support Revolution and our customers’ needs
• Bias for action – knowing what needs to be done and not being afraid to do it. we are motivated by strategic thinking and quick action
• Fairness – we are proud to act ethically and with integrity to all of our internal and external customers, to maintain people’s trust in our business. We believe in giving customers fair value for money, and we provide a working environment where employees have equal opportunities to excellent benefits and working conditions. Our ethical standards and code of conduct are to be upheld by all employees
• Customer commitment – we are passionate about meeting our customers’ needs, and we relentlessly pursue new ways to provide them with the best support available. We are committed to being the very best that we can be
• Positivity – creating a positive work culture that is supportive of others
  
  

Benefits and perks:

• 25 days holiday, plus bank holidays, plus your birthday off on us
• An additional annual leave purchase scheme
• Company contributed pension, free Perkbox membership, a competitive sick pay scheme, free Employee Assistance Programme
• Incredible length of service rewards ranging from monetary to additional annual leave
• Competitive company referral scheme
• Eye test vouchers
• Regular reviews, training, and career progression, to ensure that you have an exciting journey within our company! This includes access to our personalised online training portal
• Flexible working arrangements
• Company beer fridge (yes, free beer!)
• A great company culture with regular social events including our 4 pm club, a fantastic free overnight Christmas party, with invites extending to partners. We also have a dedicated social committee who organise fun office events throughout the year
• Free onsite parking, and an office located next to the train station with easy access to local bus routes and amenities
  
  

About Support Revolution:

Support Revolution believes that organisations are being held hostage by Oracle and SAP; paying too much for software support and maintenance and being forced into unwanted upgrades.

Our mission is to cut our customers’ Oracle and SAP maintenance costs in half, while providing a better quality of service and freeing them from the mandatory upgrade cycle. Our customers are then able to redeploy funds from maintenance to innovation - investing in their own future.

Headquartered in Thatcham, UK, with offices in India, and the UAE, we have grown at a minimum of 40% every year since our foundation in 2012, and our staff headcount increased by 30% last year. We are a fun, energetic company that likes to reward hard-working employees.

If you are ready to work with a high-growth organisation with a unique twist, come and join the revolution!

Support Revolution does not receive or accept CVs sent by employment agencies, unless they are invited to do so by the Recruitment team. Any unsolicited CVs received will not be eligible for recruitment fees.

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