Oracle Team Leader

☞ Support Revolution

View: 103

Update day: 11-06-2024

Location: Thatcham South East

Category: Other

Industry:

Job type: Full-time

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Job content

We have an excellent opportunity for an Oracle Team Leader to join our expanding delivery function in the UK. This role will take ownership of our Oracle operations, as we continue to provide best in class Oracle support to an ever-growing customer list. This is a fantastic opportunity to join a rapidly expanding organisation, and to progress your Oracle knowledge and career.

About the role:

Reporting to the Head of Delivery, this role will manage our Oracle resources and consultants, ensuring that we are providing the best level of functional and technical Oracle support to our customer base.

As an Oracle SME, you will be tasked with ensuring that our Oracle support continues to be delivered efficiently, effectively, and professionally.

This role is based in our Berkshire head office, a two-minute walk from Thatcham train station with free on-site parking and easy access to many nearby towns and cities.

Responsibilities:
  • Being Support Revolution’s lead Oracle SME, operating as the day-to-day management point for Oracle related activities
  • Leading on the delivery of technical and functional solutions to Support Revolution’s customer base, in a timely and hands-on manner
  • Working collaboratively with the wider delivery team to ensure that KPIs and SLAs are continuously monitored and achieved
  • Management of a team of Oracle consultants, including regular 121s, monthly, quarterly, and yearly appraisals
  • Ensuring that the wider team is led, coached, and developed
  • Contributing to wider pre-sales activity, and supporting the sales team on the sales process when needed
  • Ensuring continuous compliance with internal policies and governance
  • Ensuring that processes around the Oracle function are continuously improved
What we’re looking for:

Being an Oracle SME is essential for this role, as is experience of, and exposure to, Oracle E-Business Suite. Experience in leading and developing a team is needed to succeed, as is an appreciation for working in a high-growth environment. A background in consultancy/a consulting role would be highly beneficial.
  • In-depth experience with Oracle environments and systems, with a functional Oracle background
  • Experience in and exposure to Oracle E-Business Suite is essential
  • A strong overall understanding of Oracle products
  • Demonstrable experience of running Oracle based projects
  • Previous experience in leading, developing and growing a team of Oracle consultants
  • Experience in an Oracle consultancy, or in a lead Oracle consultancy position, would be strongly beneficial
  • Great communication skills, both internally and externally
  • A personable, ambitious, and organised personality
Benefits and perks:
  • 25 days holiday, plus bank holidays, plus your birthday off on us
  • An additional annual leave scheme
  • Company contributed pension, free Perkbox membership, a competitive sick pay scheme, free Employee Assistance Programme
  • Length of service rewards
  • Flexible working arrangements
  • Company beer fridge (yes, free beer!)
  • Regular social events, including a fantastic free overnight Christmas party, with invites extending to partners
About Support Revolution:

Headquartered in Thatcham, UK, with offices in Russia, India, and the UAE, we have grown at a minimum of 40% every year since our foundation in 2012, and our staff headcount increased by 30% last year. We are a fun, energetic company that likes to reward hard-working employees. As well as a competitive compensation package, we provide a range of flexible benefits from Perkbox, which includes discounts on many retail outlets, gym membership, and discounted health & dental care. We also have an active social side to the business including regular team building events, nights out, a Christmas party each year, and a free beer fridge which offers free wine and beer from 4pm daily.

Support Revolution believes that organisations are being held hostage by Oracle and SAP; paying too much for software support and maintenance and being forced into unwanted upgrades.

Our mission is to cut our customers’ Oracle and SAP maintenance costs in half, while providing a better quality of service and freeing them from the mandatory upgrade cycle. Our customers are then able to redeploy funds from maintenance to innovation - investing in their own future.

Support Revolution does not receive or accept CVs sent by employment agencies, unless they are invited to do so by the Recruitment team. Any unsolicited CVs received will not be eligible for recruitment fees.

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Deadline: 26-07-2024

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