Assistant Business Services Co-ordinator

Job description

Are you an engaging team player who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as an Assistant Business Services Coordinator at Lanhydrock.

Interviews 4th November

Lanhydrock is a magnificent late Victorian country house set among extensive gardens and a large wooded estate. Visitor facilities include catering, retail, plant sales, a bookshop and an off-road cycling hub. The 75 strong staff team are very proud of their visitor enjoyment rating and are looking for colleagues who are similarly customer-focused to join them.

For more information about our property please visit lanhydrock

The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same so you’ll have to love variety. You will be supporting day to day operations, answering general enquiries and contributing to the running of a busy and effective business services department. You’ll always champion best practice when it comes to business services and will be confident challenging the norm when you think there’s a better way of doing something.The team you will join provides a comprehensive administration service to the property team; it is a key department at the property. You will support with coordinating the property diary, creating reports, keeping accurate financial records, cash handling, and responding to visitor enquiries.

Please also read the full role profile attached to this advert.

Working within the business services team at the National Trust can be very rewarding but also due to the complexity of our organisation very challenging, so to hit the ground running, you’ll have practical experience in a similar customer focused role.

The job is full time year round; including working weekends on a rotational basis.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.