Application Sales Engineer

☞ Element Materials Technology

View: 111

Update day: 07-05-2024

Location: Wimborne South West

Category: Consulting / Customer Service

Industry: Manufacturing

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Job content

Overview:
Element has an opportunity for an Application Sales Engineer to join its growing team. In this role you will be responsible for conversion of more complex requests for quotes (RFQ’s) to high quality bids and quotations. You will establish and maintain a strong relationship with clients throughout the sales cycle: proactively following up on leads for future business opportunities and making detailed testing proposals.
We are looking for candidates with experience in the following areas, CE marking, EMC testing, Radio Equipment Directive, Low Voltage Directive, FCC rules and regulations.

The role could be suitable for engineers that are currently working in a lab environment looking to move into a more customer facing, commercial role.

Base location: One of our labs in Hull, Malvern or Wimborne

Responsibilities:
  • Proactively develop contacts and engage with customers using phone, email, web conferencing
  • Contact clients to qualify the potential of the quote request
    Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element
  • Receive and process request for quotations (RFQ)
  • Prepare quotes by studying blueprints, plans, and related customer documents; consulting with Program Managers, technical experts, and other technical staff within Element
  • Conduct document validation to determine non-standard methods
  • Calculate pricing lead-time from standard pricing lists, costing models and from operational input
  • Follow-up on quotations for the assigned customer base and or quotations produced, providing clarification and modifications when required
  • Assist in entering more complex purchase orders when needed
  • Actively utilise CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
  • Achieve sales goals by increased conversion and penetration of accounts
Skills / Qualifications:
  • Relevant technical experience, preferably with some sales responsibility or a degree in a closely related science or engineering subject preferred
  • Testing, metallurgical or composites experience is advantageous
  • A valid driver’s license, with an acceptable driving record under Element’s policy
  • Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry
  • Ability to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
  • Experience in interpreting testing procedures and requirements
  • Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)
  • Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company
  • Well-developed oral and written communication skills and good interpersonal skills
  • Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions
  • Some overnight travel may be required
#LI-JC1
Company Overview:
We are Element, one of the fastest growing testing, inspection, certification and calibration businesses in the world.

We deliver critical services in Materials Testing, Product Qualification Testing, Certification, Device Calibration and Advisory Services to the Aerospace, Oil and Gas, Transportation, Industrials, Fire and Building product, Infrastructure and other leading sectors, where failure in service is simply not an option.

Everything we do helps our customers to build better products; get their products to market on time; save them time and money; and minimize the risk associated with product development and production.

Our mission is simple: to be the best testing partner in the world and together we strive towards a common vision of becoming the world’s most trusted testing partner.

We have four values that we strive to live by every single day.
  • Safety - We keep our colleagues and visitors safe
  • Integrity - We act honestly and fairly to do the right thing
  • Excellence - We set new standards of excellence in everything we do
  • Partnership - We work together for the benefit of our customers
When combined with our mission and vision, the ethos this creates, enables Element to deliver one thing. CERTAINTY. We exist to help make certain that the materials and products we test, inspect, certify and calibrate for our customers are safe, quality, compliant and fit for purpose.
Diversity Statement:
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.
TIC Council Statement:
Element is proud to be a full member of the Testing, Inspection & Certification Council (the “TIC Council”), an international association representing independent testing, inspection and certification companies.

Members of the TIC Council must implement and abide by the TIC Council Compliance Code. Element has therefore issued an overarching Code of Conduct which is supported by our Compliance Programme. A copy of the Code of Conduct and more information about our Compliance Programme can be found in the Governance and Integrity section of www.element.com.
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Deadline: 21-06-2024

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