Administrator

☞ Focus Birmingham

View: 102

Update day: 07-05-2024

Location: Birmingham West Midlands

Category: Administrative / Clerical / Assistant Part-time

Industry: Non-profit NGO

Job type: Part-time

Salary: £10,566 a year

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Job content

Focus Birmingham is a leading charity in Birmingham and we are seeking an Administratorto join the busy Central Resources department.


The purpose of the role is to support the administration team during the hours of 1.30 pm – 5.30 pm Monday to Friday. Providing first class customer service to the all the departments within Focus Birmingham.


Some main responsibilities include:


Administration Support Service

  • Provide first class administration support to the service teams within Focus Birmingham including working closely with the Fleet Co-Ordinator to ensure that Transport Administration tasks are completed in an accurate and timely manner.
  • Operate and maintain and effective filing system for Transport Department to include policies, procedures and audit documentation.
  • Minute and document team meetings for service departments across the Organisation.


Customer Service

  • Take incoming calls for departments to provide a service to Service Users, Guardians and Advocates relating front line communication from the departments.
  • Manage effective response to queries and complaints where applicable.
  • Provide administration support for departmental meetings including preparing and circulating agendas, taking minutes and monitoring agreed actions.


Health & Safety

  • Update H&S audit documentation via the Ellis Whittam software system.
  • Maintain and audit vehicle files to include all relevant documents for that vehicles history.
  • Liaise with Transport Co-Ordinator and Day Service staff to ensure our passenger’s needs are met and drivers, passenger assistants and families are informed of these.
  • Work closely with drivers to book vehicles back on to site at close of day ensuring that vehicle checks documentation and vehicle keys are safe.


Therefore, if you want to be part of a team that is fun, passionate and dedicated to improving the lives of those we care for then apply now.


The closing date to apply for this position is Friday 16 July 2021.


Focus Birmingham is committed to equal opportunities and welcomes applications from all sections of the community, irrespective of race, colour, age, gender, sexuality or disability.


NO AGENCIES PLEASE


Charity Registration No: 1065745

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Deadline: 21-06-2024

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