Administrative & Clerical Officer

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The Clinical Musculoskeletal Assessment and Treatment service in Hywel Dda University Health Board are looking for a motivated and enthusiastic individual to join our administration team based at Glangwili General Hospital. You will form part of a team responsible for the delivery of service supporting clinics for this Hywel Dda service.To act as first point of contact for callers to the Clinical Musculoskeletal Assessment and Treatment Service in a confidential, efficient and timely manner exercising tact, diplomacy and sympathy when dealing with patients and their relatives.To provide an accurate and efficient administration service for the CMATS team through the provision of the following: incoming/outgoing telephone calls, emails, audio-typing, diary maintenance, incoming and outgoing mail, arranging meetings.Type confidential highly sensitive letters/medical reports to a high degree of accuracy and ensure prompt distribution to relevant parties.Communicate effectively and establish a good working relationship with a wide range of people including medical staff, senior managers, patients and external agencies ie. GP Surgeries/other Health Boards.To act as a role model by adopting and demonstrating the Values of the organisation through own behaviour and to actively promote the Values across the Organisation.Good working knowledge of Microsoft packages and other electronic systems (databases).We Do This In Partnership With Our Three Local Authorities And Public, Private And Third Sector Colleagues, Including Our Volunteers, ThroughHywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales.Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;Numerous locations providing mental health and learning disabilities services;Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.For further details / informal visits contact: Name: Meinir Davies Job title: CMATS Admin Co-ordinator Email address: Meinir.Davies2@Wales.NHS.UK Telephone number: 01267 248756