Healthcare Assistant

工作内容

ROLE AND RESPONSIBILITIES Supporting Clinical & Patient Excellence Assist in the provision of nursing care under the supervision of a registered healthcare practitioner in relation to: Assisting patients to meet their personal hygiene requirements, i.e.: bed bath, shower and hair washing etc. Meeting the patients nutritional needs including supporting patients at meal times, completion of fluid balance charts and food charts and reporting any concerns to the registered nurse. Safe manual handling of patients after establishing best method, following completion of the manual handling assessment form by a registered nurse. Be proactive in the prevention of pressure ulcer development.

Maintain safety of patients, personal clothing and property in accordance with agreed policies related to security and confidentiality. The collection of specimens, i.e. stool, urine, mid-stream urine, catheter specimen of urine, sputum and wound swabs. Documenting admission details which include next of kin, social situation and details of patient property.

Assist patients in meeting their continence needs, i.e.: taking them to the toilet, providing a commode, monitoring urine and bowel movements. Report any abnormalities/concerns to a registered nurse. Recognising the Equality and Diversity of patients, clients, relatives and multi- disciplinary groups by supporting non-discriminatory practice & acknowledging the patients personal beliefs and identity. Maintaining a clean and tidy environment, including bed areas, store cupboards, sluice, treatment room and equipment used for procedures.

Undertaking the cleaning of ward equipment, according to policy and procedure. Make effective use of the infection control policy. Take and record vital signs as requested, i.e. temperature, pulse, respiration and blood pressure, oxygen saturation and Early Warning Score (EWS) on observation charts and Vitalpac reporting any abnormalities/concerns to the registered healthcare practitioner.

Undertaking the cleaning of bed areas, suction, oxygen, lockers and prepare for admission, obtaining any essential equipment. Report any concerns/incidents relating to patient or environment health and safety to a registered nurse/healthcare practitioner. Provide clear and concise verbal communication to patients, clients and multidisciplinary teams. Provide clear and concise written documentation as per Trust guidance.

Communication: Recognise and maintain confidentiality of information relating to patients/clients and their records Ensure clarity in communicating with patients/clients and their relatives as well as other team members and in answering questions within the sphere of ones own knowledge. Report changes in patients condition to the registered nurse/midwife on duty and participate in shift hand over to ensure effective continuity of care. Contribute to the on-going support of patients/clients and others significant to them, enabling patients/clients to maintain their interests, identity and emotional well-being. Welcome patients/clients, their families and other visitors to the ward/department.

Introduce them to the facilities and services provided. Answer the telephone in a clear, friendly, helpful and professional manner. Take any messages accurately and refer to a registered nurse/midwife as necessary. Demonstrate a caring approach to patients/clients, their families and visitors and to have good verbal and non-verbal communication skills.

Leadership Lead by example with drive and enthusiasm, responding appropriately to the needs of patients, families and carers. Set high standards of care for the ward, including ward cleanliness, nutrition etc., ensuring these are maintained so that the patients experience is excellent. Constructively challenge practices as necessary, which impact on patients care and/or staff wellbeing. People/Management Excellence Have the ability and knowledge to competently deal with an emergency situation.

Manage his/her time effectively and perform allocated tasks within a reasonable time frame, knowing when to seek support, assistance and advice from other team members. Undertake general clerical duties that may be associated with the smooth running of the ward/department/area. This will include data entry following training. Assist in the maintenance of ward/department equipment and stock levels, e.g.

equipment, linen, catering supplies, HSDU, etc.