Data Release Team Manager

工作内容

Data Release Team Manager

Vacancy: 323

Salary Details: Band 8A - £45,753 - £51,668

Location: Southport

Vacancy Type: Fixed Term (18 months)

Hours Per Week: 37.5

Working Pattern: Full-time

Closing Date: 12 Jul 2021

About The Role

Do you want to be part of a team whose purpose is to ensure data is used for the benefit of health and social care? Do you want to play a part in supporting research organisations and health and social care organisations to develop services, medication, analysis and tooling to improve people’s health and wellbeing?

NHS Digital is the national body responsible for collecting, processing and using data from across the NHS and social care and we are looking for motivated people with skills and knowledge in service delivery and information governance to enhance our existing Data Access Request Service (DARS). DARS assists organisations to gain access to a wide range of data sets where there is a legal basis for them to do so and where there is a clear benefit to health and social care.

As a Data Access Team Manager, you will lead a team of Case Officers, Case Managers and Senior Case Managers to progress applications for the release of data for the benefit of Health and Social Care.

You will work alongside other Team Managers to ensure the Data Applications pipeline is managed effectively and be responsible for the managing the delivery of the service.

This role can either be based in Leeds or Southport.

About You

As a Data Access Team Manager, you will be responsible for:

• Managing the service team and ensuring effective workload planning and demand management.
• Providing subject matter expert advice and guidance on our processes.
• Investigating issues and implementing service improvements.
• Liaising with assurance groups to discuss the pipeline of activities, gaining feedback and implementing service changes to improve the processes and engagement with those groups.
• Using audit functions, provide overall assurance of applications.
• Engagement with the internal team to provide full end-to-end overview of the process and ensure the data access pipeline provides the required information for the wider data services to meet applicant needs.

Some of the key skills and experience you’ll bring:

• Experience of managing a multi-disciplinary team understanding demand and being able to act as an escalation point for complex issues.
• Knowledge and demonstrable application of information governance such as GDPR, DPA 2018 and Information Commissioner’s Office ICO guidance
• Exposure and experience to workforce planning based on forecasts, known demand and other influencing factors.
• Experience of planning, coordinating, and managing end to end service delivery in a complex environment.
• Providing advice on data access & sharing to stakeholders.

Qualifications

• Masters level degree or equivalent level of experience leading the delivery of operational services to customers.
• Relevant professional qualification (i.e. BCS Data Protection Certificate) or equivalent experience.

About Us

NHS Digital is a great place to work. What we do matters.

Our outstanding teams are passionate about technology and public service, making use of everyone’s skills to improve people’s lives.

We collaborate to deliver world class tech and intelligence, come and join us. We are committed to sustainability, diversity and inclusion; our people are at the heart of what we do.

Find out about the amazing work we do by visiting our website: https://digital.nhs.uk/about-nhs-digital/our-work

Find further information on the current work we are undertaking meeting the challenges of the pandemic here: https://digital.nhs.uk/coronavirus

What we offer

In addition to a competitive salary with planned, transparent progression you can look forward to the following benefits:

• 27 days annual leave entitlement increasing with service
• Buy and sell annual leave scheme
• Contributory Pension (with a 20.6% contribution from us toward the cost of your pension)
• Flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed
• A range of NHS Discounts covering, for example, shops, restaurants, gym, mobile phones and insurance
• Employee benefit schemes which include Season Ticket Loan and Car Lease

Next steps

Interviews will take place week commencing 26th July virtually. Applicants selected for interview will be contacted by email.

To view further information please see the attached role profile and to apply for the role click ‘Apply for job’ below.

We are unable to accept speculative CVs, all applications must be made through NHS Digital’s career site.

Within your application we are looking for you to demonstrate you have the skills and experience outlined in the role profile.

When uploading your CV, please remove any personal details to allow for your application to be reviewed anonymously.