工作类型: Full-time, Permanent

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工作内容

Our team is responsible for managing the technology that drives Application Inventory for the firm (SEAL). This role will involve the business analysis of process and system improvements for this function. A significant challenge with this role will be the migration and adoption of the ServiceNow APM module that the whole team is involved in.

As a member of our Business Analysis team, you’ll play a crucial role in identifying, improving, and developing technology solutions that drive our strategic goals. This is a tremendous opportunity to learn about high-priority initiatives and collaborate with colleagues throughout the firm. Working at the intersection of business and technology, you’ll sharpen your understanding of business processes and data analysis, while continuing to develop your leadership, management, and communication skills. No matter where your career ultimately takes you, you’ll make a meaningful impact and lasting connections with outstanding colleagues and mentors.

This role will involve some work in supporting user queries and SME/first-line support as part of our Production Support effort.

This role requires a wide variety of strengths and capabilities, including:

  • BS/BA degree or equivalent experience
  • A strong understanding of at least one business function in the firm, as well as a broader understanding of other areas.
  • Proficiency in business applications, data usage, and management
  • Proven ability to liaise between lines of business technology and the development team, while working with a wide range of stakeholders and collaborating with your team
  • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
  • Familiarity and practice of operational process reengineering work is highly desirable.
  • Service Now experience is very advantageous. All candidates will be questioned about the ServiceNow platform development process with focus on Workflow development and implementation and APM.
  • Working knowledge of User Experience (UX) design, straight through processing (STP) and exception-based workflows will be valued.
  • Practical experience of either Operational process management or Technology Product deployment (SDLC, Packaging etc).
  • Data Modelling or UML experience, particularly class and sequence diagrams.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

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最后期限: 21-06-2024

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