Business Analyst & Reporting Analyst

The Digital & Platform Services Organization is responsible for understanding the current state client on-boarding process while employing design principles to address the identified pain points to be solved through the design of Strategic/Target state. The Digital & Platform Services transformation team is responsible for the delivery of the Strategic End State Programs to improve the overall client on-boarding experience while reducing the time taken to open accounts.

The Digital & Platform Services transformation team is looking for an Associate level candidate who will be part of a Workflow Program Product Delivery Team responsible for the development and the maintenance of strategic workflow program deliverables within Client On-boarding. This position requires someone who can take initiative and function successfully in collaborative environments across varying stakeholder groups. For this role, the ideal candidate must be a strong facilitator and critical thinker while remaining curious and empathetic in achieving process standards and performance measures based on organizational goals and objectives

Responsibilities

• Responsible for the execution of projects for the Workflow Transformation Product Development Management group using standard Agile project delivery methodologies
• Proficient in documenting agile stories
• Role encompasses business analysis to identify, assess, and articulate near-term business needs, advise businesses on options, risks, and costs of technology solutions versus benefits
• Proactively communicate global and local business requirements/priorities and project status to key stakeholders; solicit feedback and obtain sign-off on project documentation.
• Effectively translate business requirements into value-added, comprehensive solutions that will feed into test plans using appropriate processes, procedures and technology.
• Manage the implementation of new functionality through training sessions, demos, that will contribute to training material development.

Experience:

• Experience in a business analysis role program and/or project management in the banking/ financial industry
• Strategic Change Management, Operations Control, KYC, Client Onboarding or Management Reporting.
• Highly energetic self-starter with a focus on obtaining results
• Excellent communication, interpersonal and presentation skills
• Strong analytical and problem-solving skills
• Experience with JIRA and Agile project delivery as well as technical skills e.g. Microsoft Office Suite, excel, PowerPoint
• Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities
• Demonstrated ability to work independently and collaborate across teams to meet deliverables

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans